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AxemanGraphics
AxemanGraphics
Participating Frequently
September 29, 2023
Question

Bridge is not writing Metadata to TIFF Files!

  • September 29, 2023
  • 1 reply
  • 2186 views

Hi guys, hoping you can help me!

Up until today this has not been a problem, and things have always written fine.

I have multiple folders of TIFF images that I am trying to update Metadata. Files are all ~150-200Mb.

When I enter the metadata and hit return, I do not get the usual 'flicker' at the status bar, but metadata looks like it has saved. Clicking off the file and back on again, and everything entered has not saved. There are no seperate XMP files created or anything like tht, it simply does not stick to the file!

This is happening with multiple files, scanned and saved on different days, but is sporadic, in that, some files DO save the metadata, so it is not a blanket rule. Files are not locked (I checked) or otherwise inaccessible, as I have batch unlocked everything...

 

Things I have already tried:
Resetting Bridge to factory settings / erasing cache etc
Trying a different version of Bridge (I use 2020, I also tried 2022 - I cannot upgrade further, as I am on a MacBook Pro 2012 - OOLLLDDDD!!!)
Rebooting my MacBook 3 times
Logging out and back in again
Moving files to a different location (hey, lets rule out a locked folder option?)

 

The ONLY fix I have discovered (but hopefully only a temporary fix!) is to open each file individually in Photoshop, update one field of metadata in the File Info, then exit and save the file. This causes Metadata in Bridge to become saveable once more. I have over 3000 files to do, so hopefully there is a better solution!


Please help me ObiWan! You're my only hope!! 🙂

    This topic has been closed for replies.

    1 reply

    Stephen Marsh
    Community Expert
    Stephen MarshCommunity Expert
    Community Expert
    September 30, 2023

    @AxemanGraphics 

     

    What if you selected 2 or more problem files for testing, then added different metadata, such as a label, or keyword or rating? Does this then "fix" the metadata like opening/adding metadata via the File > File Info method?

     

    If not, I can help you with testing via ExifTool, where you can easily batch-update metadata entries.

    AxemanGraphics
    AxemanGraphicsAuthor
    Participating Frequently
    September 30, 2023

    I've tried fixing multiple files at the same time, but neither hold their data. 
    I have the exiftool but haven't tried it yet

     

    i have literally thousands of files (~85Gb!) so finding a solution is my number one priority. 🙂

    AxemanGraphics
    AxemanGraphicsAuthor
    Participating Frequently
    September 30, 2023
    quote

    So far the only thing that is working is the 'open in photoshop, edit data in there, then save' trick...


    By @AxemanGraphics

     

    It's curious. Bridge also uses the same File > File Info.

     

    This could be scripted.

     

    Which field are you entering data into in File > File Info?


    Several, but for this issue, just IPTC Core - Headline, Description, Keywords, Date, Title. One at a time, all together, makes no difference.

     

    My MacBook just Blue-Screened, and when it returned, the problem files worked, but others have now stopped working...
    But again, the photoshop 'trick' is working on these ones!
    I might do a 'repair permissions' script on the entire system tomorrow, just to be sure that is not the issue...

    I do appreciate the time you are taking on this. My mental health is grateful too!

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