bridge not displaying thumbnails -already tried purging cache

[stephanieg88269788]

I view thumbnails of indesign files in bridge. Until yesterday, all of the files were displayed as thumbnails. Yesterday, after I clicked a thumbnail to open the file in indesign, it would change to the indesign file icon. I tried purging the cache which did nothing. I tried increasing the mb size of the allowed thumbnails and that did not work. I updated to the current versions of bridge and indesign. That did not change anything.

[stephanieg88269788 · Accepted solution]

I fixed the problem by changing the file handling preferences in indesign.

[dawnjacobs]

Can you be more specific? I am having the same problem. I don't see anything in my file handling preferences that looks like it would create a problem.

[alanwilkie]

The preference that worked for me was...  'Always Save Preview Images with Documents'.