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Working on a Late 2015 iMac running High Sierra 10.13.2. For the last month, I've had a reoccurring issue where Bridge will suddenly freeze and go into "not responding" mode. After realizing that Bridge is frozen, if I click back into Illustrator or Photoshop those apps immediately give me the spinning wheel as well and go into "not responding" mode. After force closing the apps, trying to reopen results in the icon bouncing on the dock but nothing happens.
I found a thread from a few years ago recommending to completely uninstall all CC apps, and the CC app itself to clear preferences. I did that, ran the Adobe cleaner tool to completely remove everything, and then reinstalled... And it's STILL happening! The only way to get things back up and running is to restart my system completely. Not something I can afford to be doing every day in on a professional design setup.
Any help is appreciated!
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Hi Daniel,
Can you please let us know the OS, hardware configuration, Bridge and Photoshop build and version details.
This will help us investigate the issue.
Thanks for your patience.
Regards,
Abhishek Seth.