Bridge not viewing thumbnails

[alyssadenise86]

I have bridge CS6 - my main page looks like the image I have attached - I recently "wiped out" my computer and reinstalled all my programs. It was not like this prior to re-install. I was able to see a preview of the image. I am still able to see actual previews of my other file formats. The problem seems to be with the CR2 file.

[Jeff Arola]

What operating system and camera are you using?

Have you applied all the updates for cs6 including camera raw 9.1.1 using Help>Updates from within photoshop cs6?

[Sahil.Chawla · Accepted solution]

Hi Alyssadenise,

Please check the below link to see if your camera is supported by the version of Bridge you are using and as R Kelly has stated please check if you have installed the appropriate update version of Camera raw.

Cameras supported by Camera Raw

Regards,

Sahil