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Bridge on the PC no longer opens folder shortcuts... Why did this functionality go away...

Explorer ,
Nov 15, 2022 Nov 15, 2022

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I am on a PC, using the latest version of Bridge (v13.0.0.562). Bridge used to open folder shortcuts with no issues/problems for years... and now the latest version doesn't open them. Why is this basic functionality not working? This is a complete pain in the ...

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Bug , Performance , Problem or error

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Community Expert ,
Nov 15, 2022 Nov 15, 2022

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This appears to be a new bug.

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Explorer ,
Nov 15, 2022 Nov 15, 2022

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Adobe used to test their updates with real users before release... Apparently this is not being done now... Is there some reason this is not being done anymore? Any user on a PC would have spotted this issue very quickly... So now you have hundreds of thousands of users who don't have this basic functionality because Adobe couldn't be bothered to test appropriately before release...

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Community Expert ,
Nov 15, 2022 Nov 15, 2022

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Adobe has a pre-release program, I participated for some previous versions. You can sign up.

https://www.adobeprerelease.com/#

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Explorer ,
Nov 23, 2022 Nov 23, 2022

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How does this solve my problem? All that does is open me up to new issues that are not working correctly in the current pre-release... Adobe needs to make sure that basic functionality is working before they release a version... that is what they used to do... BASIC FUNTIONALITY SHOULDN'T GO AWAY BETWEEN VERSIONS THAT SHOULD ALWAYS BE WORKING CORRECTLY... IF YOU CAN'T HAVE CONSISTENT BASIC FUNCTIONALITY, THEY WHAT ARE YOU DOING WORKING ON OTHER MORE ADVANCED FEATURES IF THE BASIC STUFF ISN'T WORKING CORRECTLY!! THIS IS JUST BASIC COMMON SENSE...

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Community Expert ,
Nov 24, 2022 Nov 24, 2022

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You asked why real users don't test the updates. That's what the pre-release is. A place for real users to test the updates. You can participate if you'd like.

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Adobe Employee ,
Nov 24, 2022 Nov 24, 2022

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Hi,

 

The mentioned issue is fixed in the latest patch release #13.0.1.583. Please install and confirm if that fixes the issue.
You can refer to the issues fixed in the patch at the following link https://helpx.adobe.com/bridge/kb/fixed-issues.html

 

Thanks,
Bridge Team

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