• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

BRIDGE v 15.0.0 ERROR...DOESN'T WORK!!!

New Here ,
Oct 20, 2024 Oct 20, 2024

Copy link to clipboard

Copied

Bridge v 15 on my Mac Sequoia 15 doesn't work, craches after 2 seconds and now even the oldest version is not working.

Help!

 

 

TOPICS
Crash or freeze

Views

223

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 21, 2024 Oct 21, 2024

Copy link to clipboard

Copied

Hi @cristinafontanaghelfi 
Can you please submit the crash report mentioing your email address. In case if you are not getting the crash dialog to submit the report, please check at the path "/Users/<username>/Library/Logs/DiagnosticReports" if there is any crash log generated.. 
That will help us to investigate the issue further.
Regards,
Bridge Team

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 21, 2024 Oct 21, 2024

Copy link to clipboard

Copied

Hi!,
Now I have downloaded BRIDGE 14.0.0.102, it is working….for now! But I have all the script off.

I tryed to install other bridge version. My Mac was crushing bad…anyway, these are the report. I’m not sure is the one you ar looking for!

Thanks
Cristina

Cristina Fontana Ghelfi

FrancoFontanaStudio

Please consider the environment before you print this e-mail

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 22, 2024 Oct 22, 2024

Copy link to clipboard

Copied

Hi @cristinafontanaghelfi 

Thank you for your response. Could you please share the file(s) starting with the name "Adobe Bridge 2025" by sending them to sharewithbr@adobe.com?

Best regards,

Bridge Team

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 23, 2024 Oct 23, 2024

Copy link to clipboard

Copied

Hi Swati,

I have no files starting with "Adobe Bridge 2025".

Today, BRIDGE 14.0.0.102 stop working as well. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 23, 2024 Oct 23, 2024

Copy link to clipboard

Copied

LATEST

Hi @cristinafontanaghelfi 
Are you seeing a dialog to submit the crash report? If so, please submit it and include your email address so we can investigate the issue further.

Additionally, please try installing Bridge 2025 and share a screen recording of the behavior you’re observing.
Thanks,

Swati

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines