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Bug étiquettes

New Here ,
Jan 03, 2023 Jan 03, 2023

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Bonjour,
Depuis quelques semaines/mois, il y a un bug au niveau de l'affichage des étiquettes, ce qui rend le tri de mes photos très compliqué.
Je visionne mes photos en plein écran et d'habitude j'ai juste à taper sur un chiffre pour noter ou mettre une étiquette de couleur sur chaque photo. Maintenant, une fois sur deux, lorsque je tape un chiffre, l'étiquette ne se met pas en place, je suis parfois obligée de taper plusieurs fois de suite sur le chiffre pour que mon étiquette soit enfin appliquée à ma photo.
Savez-vous d'où vient ce problème ?
Je travaille sur PC windows 10 et j'ai la version 13.01.583 de Bridge.
J'ai vidé le cache mais ça n'a rien changé.
Merci de votre aide

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Bug , Problem or error

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Adobe Employee ,
Jan 03, 2023 Jan 03, 2023

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Hello,

 

Thank you for reaching out to us. 

Could you please share the following information to better investigate the issue?

 

1. Bridge version

2. OS version

3. Bridge language and keyboard language configured in Bridge preferences. Bridge->Edit Menu -> Preferences->Advanced section

4. OS language and keyboard language configured

5. Screenshot of the keyboard layout you are using

 

Please Note - Keyboard shortcuts for labels and ratings not working in Non-US regions is a known issue and the team is currently investigating the same. It would be helpful if you can share the above information at your earliest.

 

Thanks,

Bridge Team

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New Here ,
Jan 12, 2023 Jan 12, 2023

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Bridge Version : 13.01.583

PC Windows 10

Bridge language : French

Keyboard language : Frenche
Keyboard AZERTY

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Adobe Employee ,
Jan 12, 2023 Jan 12, 2023

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LATEST

Thank you for sharing the information.

 

The mentioned issue is fixed in the latest version of Bridge 13 i.e. 13.0.2.636. Could you please update and try this version and confirm if that resolves the issue for you?

 

Thanks,

Bridge Team

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