Camera Raw issue

[roberta20468425]

Working in Windows and Ps and Br are up to date, however Camera Raw is grayed out in the file menu of Br and not available in Ps. Neither can I open Camera Raw directly from Adobe Creative Cloud. Any ideas what is happening? Am I missing something? 

I usually do all my work in LrC and Ps, but would like to use the new super resolution capability in Camera Raw. I used it last week without a problem. But alas, no longer.

Thanks in advance

[jbm007]

ACR in the cloud is only a app link that you download.

I suggest you delete PS , Bridge

reboot your machine and reinstall them.

Something got buggered up during your install.

Install Bridge first then PS second.

[roberta20468425]

No luck. I've deleted Ps and Bridge, rebooted, and installed Bridge then Ps. Camera Raw still doesn't open (greyed out in the Br File menu). I repeated the process again, but after the reboot I optimized the computer, then rebooted again before reloading Br and Ps. Still no access to Camera Raw. 

Any more ideas?

Thanks,

Bob

[jbm007]

can you open camera raw preferences in Bridge?

If so what version are you seeing?

[jbm007 · Accepted solution]

Have you tried resetting your Bridge preferences?

[roberta20468425]

That did the trick. somehow the double-click to open camera raw selection was deselected. It works well now.

Thank you very much.

Bob