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Camera Raw issue

New Here ,
May 11, 2021 May 11, 2021

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Working in Windows and Ps and Br are up to date, however Camera Raw is grayed out in the file menu of Br and not available in Ps. Neither can I open Camera Raw directly from Adobe Creative Cloud. Any ideas what is happening? Am I missing something? 

 

I usually do all my work in LrC and Ps, but would like to use the new super resolution capability in Camera Raw. I used it last week without a problem. But alas, no longer.

 

Thanks in advance

TOPICS
Camera RAW , Feature request , How to , Problem or error

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correct answers 1 Correct answer

Community Expert , May 12, 2021 May 12, 2021

Have you tried resetting your Bridge preferences?

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Community Expert ,
May 12, 2021 May 12, 2021

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ACR in the cloud is only a app link that you download.

I suggest you delete PS , Bridge

reboot your machine and reinstall them.

Something got buggered up during your install.

Install Bridge first then PS second.

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New Here ,
May 12, 2021 May 12, 2021

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No luck. I've deleted Ps and Bridge, rebooted, and installed Bridge then Ps. Camera Raw still doesn't open (greyed out in the Br File menu). I repeated the process again, but after the reboot I optimized the computer, then rebooted again before reloading Br and Ps. Still no access to Camera Raw. 

 

Any more ideas?

 

Thanks,

 

Bob

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Community Expert ,
May 12, 2021 May 12, 2021

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can you open camera raw preferences in Bridge?

If so what version are you seeing?

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Community Expert ,
May 12, 2021 May 12, 2021

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Have you tried resetting your Bridge preferences?

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New Here ,
May 13, 2021 May 13, 2021

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That did the trick. somehow the double-click to open camera raw selection was deselected. It works well now.

 

Thank you very much.

 

Bob

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