Camera RAW Tool Issue

Forum|Forum|4 years ago
April 12, 2021
3 replies
446 views

I am using Adobe Bridge 11.0.1 with iOS 11.2.3. When I open a RAW image the toolbar controls are corrupted and don't display properly. I deinstalled and reinstalled both the bridge and photshop to no avail. I will post a screen shot of the tool bar. Woulod love to get this to work right if possible.

This topic has been closed for replies.

jbm007

Community Expert

Have you updated to the latest version of Bridge and ACR?

If you are not showimng updates in ACC try rebooting your machine.

That usually helps bring up the latest and greatest.

RJGlassAuthor

Participant

jmb007,

Yes I have done all of this as well as running disk utility on my mac numerous times. I have loaded an earlier version of ACR and the bridge and the problem is still there. then updated to the latest, still there. I am at a loss. I been using Adobe photoshop on Macs for decades and never had this problem. Is it Big Sur?

V

vijayn84325283

Adobe Employee

Hi @RJGlass,

It may happen that you are using an old version of ACR.

Could you try updating ACR to the latest version and confirm if that resolves the issue?
You can update to the latest ACR version(13.2) using Creative Cloud Desktop or via link

Regards,

Bridge Team

RJGlassAuthor

Participant

I am using 13.2 at this time. Says no updates available. Is it possible to delete and reinstall?

Nancy OShea

Community Expert

[Moderator moved from Using the Adobe Community (forums) to Bridge.]

Nancy O'Shea— Product User & Community Expert

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