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LS_Lives
Participant
July 9, 2023
Question

Camera Raw Won't Open At All - Windows 10

  • July 9, 2023
  • 2 replies
  • 1102 views

Having a lot of trouble with camera raw today...

 

Whenever I try to open an image in Bridge, it will freeze and nonthing will happen. Just hangs indefninately. jpeg, png, raw image format (.NEF), nothing will open in camera raw. Never crashes either, just frozen. Files are stored on a local drive, not a network.

 

Alternatively, I if try to right click a image and open with photoshop, same issue still arises. Just hangs. Nothing happens, never crashes. Dragging an dropping an image from bridge or even directly from file explorer into photoshop won't work either. Anything to do with camera raw doesn't work, it seems.

 

Only way to close bridge is with task manager.

 

What i've tried I've tried clearing the cache, reducing thumbnail file size to 100mb, good ol' rebooting, reinstalling bridge & photoshop, reinstalling camera raw, reinstalling GPU drivers (I run a GTX 1070), disabling hardware acceleration. Nothing helps. All my software and OS are up to date, otherwise

 

I've never had this issue before, no idea why it's happening now. Short of reinstalling my OS, I'm out of ideas. Any suggestions?

This topic has been closed for replies.

2 replies

LS_Lives
LS_LivesAuthor
Participant
December 26, 2023

December 25th, 2023 Quick update for anyone who finds this post.

 

I was never able to fix this issue until recently. I had to reinstall Windows 10 (for reasons unrelated to this issue) and now Bridge/Camera RAW/Photoshop works properly. When it inevitably breaks again, I will make another update.

Known Participant
July 9, 2023

I get the same problems in Windows 10; from time to time.

 

It seems we all having the same problems in opening a RAW image in Bridge 2023, it will freeze and nothing will happen.
Plus it never seems to crashes out and the only way to end this, as you say rightly so: is to use task manager for closing the bridge down.

 

I am using Bridge 2022 (v12.0.4) which seems to work reasonably fine for me at the moment.

 

This Adobe Bridge 2023; is the worst one that Adobe has ever produced, with overcramming too much crap in. And full of plenty of Bugs in.

 

So, my advice to you and the best option now, is for you to install Bridge 2022 (v12.0.4) from Creative Cloud desktop!

LS_Lives
LS_LivesAuthor
Participant
July 9, 2023

Hi, thank you for your help, I apperacite it!! I had no idea this was such a wide spread problem.

 

Here is what I've tried... and kinda went down a rabbit hole lol

 

- I uninstalled 2023 and installed v12.0.4, unfortunately I still cannot use camera raw. Bridge simply freezes.

 

- After that, I tired uninstalling all of my Adobe apps & Creative Cloud Desktop, rebooting for good measure, and installing bridge v12.0.4. My issue still presists.

 

- I've also tried v12.0.2, still no luck.

 

- Had another idea, I uninstalling bridge & deleted the camera raw pulgin (I found it here, C:\program files\common files\adobe\plug-ins\CC\File Formats, and the file is Camera Raw.8bi).

I installed an older verion of camera raw (14.5), and installed bridge v12.0.4. Still broken.

 

No idea if any that would work, but I'm kinda desperate at this point. I've been using camera raw without issue for months on my desktop and suddenly its broken. 

Known Participant
July 9, 2023

Yes, I still get the same sort of problem with Bridge 2022 (v12.0.4) from loading a RAW file into camera raw, from Bridge. So, for me, when I load up a raw image into the camera raw from Bridge. I then close Bridge down and this stops from it freezing to some degree.

 

Also, I have never had problems in the past with Bridge or camera raw, up till now. It seems that the new updates for the Creative Cloud desktop and Bridge 2023, as caused glitches though out and affects the performance of the layout they have made; with the library setting, output and Mediadata set-up.

 

And it does not seem the new Adobe Engineers or team can sort this out.

They won't even listen to us or accept any solutions from us.

 

Myself, think it would be a great idea to make a separate add-in of camera raw into Photoshop CC. Then we could import our RAW files directly into Photoshop, which will open the camera's raw editor.

Like the other photo software publications: affinity photo, exposure, Luminar AI and others I know of, that don't use or need a library-setups.

 

Then this would solve the problem and then we could get rid of this crap Adobe Bridge that is causing so many problems and headaches.