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Can't change * Rating

Explorer ,
Aug 05, 2019 Aug 05, 2019

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I have to sort, keep and discard multiple versions of pictures in several folders. The method I came up with was to rate 5* those I want to keep, set all the others to 0*, then view all in Bridge and delete or modify the ones with 0*.

Bulk set ratings works fine except for a few pictures. Ctrl-0, trying to edit metadata, taking ownership of the file, everything I try returns an error not allowing the change.

Interestingly, a copy of the file will change, just not the one I'm working on. Even just renaming it won't work.

What else should I try?

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correct answers 1 Correct answer

Explorer , Aug 08, 2019 Aug 08, 2019

I found the problem solution - in part.

The fix for my current problem was to go into the folder where the files were so I could change the permissions for various users. There was a user I didn't recognize, which was probably created by Photoshop, called CREATOR OWNER. I had to dig deep into the system to first disable "inherited permissions" for this use, then edit those "inherited permissions" to allow FULL ACCESS. This allowed me to bulk change metadata within Bridge. For others to do this, d

...

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Community Expert ,
Aug 05, 2019 Aug 05, 2019

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drkenrich1688  wrote

Interestingly, a copy of the file will change, just not the one I'm working on. Even just renaming it won't work.

What else should I try?

Hi

Does it work when you close the file and are no longer actively working on it?

~ Jane

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New Here ,
Aug 05, 2019 Aug 05, 2019

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Yes agree

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Community Expert ,
Aug 05, 2019 Aug 05, 2019

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Such problems can be found (sometimes with answers) in the Bridge forum:

https://forums.adobe.com/community/bridge

Are the assets accessed on a local drive or over a network?

It could be keywords. It could be labels or star ratings. Sometimes one needs to purge the cache for the selected file or containing folder. Sometimes one needs to resave the file. Sometimes one needs to...

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Aug 06, 2019 Aug 06, 2019

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Moved to Bridge

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Explorer ,
Aug 06, 2019 Aug 06, 2019

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Several good questions.

1.  Does it work when you close the file and are no longer actively working on it?

Answer: Even when I turn the computer off and return the next day or a week later, it still doesn't work.

2. Are the assets accessed on a local drive or over a network?

Answer: It's all on a local internal drive with no problems for several years so far.

3. ...purge the cache...

Answer: I purged the cache, turned off the computer, then restarted before opening Bridge again. Still doesn't work. I've actually gone in and changed the files, edited them, reset layers and filters, then saved them again in different folders. Still doesn't work.

This isn't on all the files. So far out of about 1,000 I've finished there are only 17 that refuse to cooperate..

---Edit---

I found part of the problem, but I'm not sure how to do a full fix.

If I go to a containing folder that holds any of the problem files and "Take Ownership" of the folder it indicates it's done, but there is no change in that file. However, if I select the specific file and "Take Ownership", it's fixed and works properly. I can do that for the 47 current files, but I don't want to have to do this for all future files.

So - How do I guarantee I am the owner of all files I create in the future? So far it seems to be hit or miss in assigning ownership.

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Explorer ,
Aug 08, 2019 Aug 08, 2019

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I found the problem solution - in part.

The fix for my current problem was to go into the folder where the files were so I could change the permissions for various users. There was a user I didn't recognize, which was probably created by Photoshop, called CREATOR OWNER. I had to dig deep into the system to first disable "inherited permissions" for this use, then edit those "inherited permissions" to allow FULL ACCESS. This allowed me to bulk change metadata within Bridge. For others to do this, do a search for "windows inheriting permissions" for instructions.

Now, all I have to figure out is how to STOP or CHANGE Photoshop from assigning this user to the files I create. But that's another issue for another post.

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Community Expert ,
Aug 08, 2019 Aug 08, 2019

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LATEST

The Creator Owner account is a Windows Server thing. It can lock you out of any object. This site explains it:

Control owner access rights in Windows Server 2008 - TechRepublic

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