can't open any files after running a Bride/Photoshop/CR update...

[jesskettle]

HELP! I just ran an update on Bridge, Photoshop and Camera Raw (2015). Now when I try to open jpg or RAW files from any location or hard drive, I'm getting the response "Could not complete your request because the file was not found." or "photoshop does not recognize this file type." How can I fix this? Most files were shot on a Nikon D750 if that's helpful.

[cmgap]

Moving to Bridge, you've posted in the Lounge, a non-technical support area.

[Sahil.Chawla]

Hi Jess,

Could you please let us know is this happening with all the files?

Also, please let us know the format of the images.

Have you tried opening the files which are stored locally on your computer?

Regards,
Sahil

[Sheena Kaul · Accepted solution]

Hi Jess,

You may also Contact Customer Care for more detailed troubleshooting.

Regards,

Sheena

[Fenti Giovanna]

I have the same problem: Bridge doesn't recognize or open any file, only visualize the folders but not the files inside.