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nathans94004623
nathans94004623
Participant
September 27, 2017
Answered

cannot copy text to name a new folder in photo downloader

  • September 27, 2017
  • 2 replies
  • 220 views

When I create a new folder in Photo Downloader I can manually type the new folder name into the dialogue box but I cannot copy the text from another source and paste into the folder name box. I'm using the latest version of Bridge (CC2017) on a mac running sierra 10.12.6.

Can anybody help with this? Thanks!

This topic has been closed for replies.
Correct answer nathans94004623

Thanks Sahil,

I've managed to find out a workaround. It seems to be a problem with Mac OSX and how it works with certain software rather than an issue with Photo Downloader. The problem being that you cannot use CMND+C and CMND+V to copy and paste text into a new folder window (not sure how I'd screenshot this not working!) The workaround I discovered is that you can right click and get a drop down menu of options where you can choose "paste" which will paste the copied text

2 replies

nathans94004623
nathans94004623AuthorCorrect answer
Participant
October 5, 2017

Thanks Sahil,

I've managed to find out a workaround. It seems to be a problem with Mac OSX and how it works with certain software rather than an issue with Photo Downloader. The problem being that you cannot use CMND+C and CMND+V to copy and paste text into a new folder window (not sure how I'd screenshot this not working!) The workaround I discovered is that you can right click and get a drop down menu of options where you can choose "paste" which will paste the copied text

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
October 4, 2017

Hi Nathans,

Could you please share a screen shot of the issue you are facing? So that we can provide you a possible solution or a workaround.

Regards,
Sahil

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