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johnwelshphotophilly
Participating Frequently
June 5, 2012
Question

CS6 Bridge/Win 7 freezes

  • June 5, 2012
  • 12 replies
  • 20904 views

First week or so of using Bridge CS6 all went well, now having lots of slow downs/freezes/delays that eventually clear up (when browsing a folder of files). Once I'm able to open a file in ACR performance is fine, but this is making Bridge unsuable for workflow. Is this a known problem and is a fix coming?

JW

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A
Anonymous
June 5, 2012

johnwelshphotophilly wrote:

First week or so of using Bridge CS6 all went well, now having lots of slow downs/freezes/delays that eventually clear up (when browsing a folder of files). Once I'm able to open a file in ACR performance is fine, but this is making Bridge unsuable for workflow. Is this a known problem and is a fix coming?

The cache drive location porobably has nothing to do with problem.  Many users have a seperate physical drive that they use for PS scratch disk and cache storage and in that case sometimes they are amazed at how much space it can use.

Back to original post.  The slowdowns/freezes/delays you see it that when browsing files in bridge?  If so, do you see the arrow spinning in lower left corner indicating files are being indexed?  If so this can cause Bridge to freeze until it makes progress. 

You say once you open a image in ACR it is fine.  This is a seperate program so in reality you are not in Bridge anymore.

J
johnwelshphotophillyAuthor
Participating Frequently
June 5, 2012

Yes, it happens when browsing files (no indexing arrow spinning, just delay, then not responding message, then it releases). It also happens when clicking on any menu item or exiting program.

Got it - about ACR being separate.

A
Anonymous
June 5, 2012

It appears it is looking for something, not finding it and continuing.  Have you opened the Event Log in the OS clicked on the Application tab and see if there are any warnings present?  If so expand and see if it give any clues.

J
johnwelshphotophillyAuthor
Participating Frequently
June 5, 2012

Add this to the problem, even clicking on drop down menus causes bridge to freeze & eventually come back to life...

A
Anonymous
June 5, 2012

Not a known problem.  My first guess would be interference with your anti-virus program.  Try disabling it temporally and see if that corrects the problem.  If it does you need to contact software co.

A
Anonymous
June 8, 2012

I've had the same issue with windows 7 x64

Bridge CS6 (32 bit and 64 bit) hangs when opened for 20-30 seconds. Every operation after that (even clicking on the file menus) results in the same delay.

More than one operation (ie clicking on an image then trying to navigate to a folder) causes teh window to "white out" and show a "not responding" status in the title bar.

Mini-bridge in photoshop is the same.

I've tried updating the app, disabling scripts, editing ACR settings, running as admin, checking temp file paths, disabling antivirus/anti-spyware, checking firewall settings, pulling out hair, doing a rain dance, voodoo dolls and uninstalling/cleaning/re-installing the suite (production premium trial)

No effect at all

Bridge CS6 sucks right now. Please fix it Adobe

Please?

I use CS5.5 as it is and bridge is an essential part of my workflow.

I have managed to figure out a work-around though. I run the program in compatibility mode for Windows Vista (any version) and it runs fine


Inakretep wrote:

Bridge CS6 sucks right now. Please fix it Adobe

Please?

I know the pain of buying a program and then not having it work.  But for Adobe to fix a problem it must first be identified.  Then it must be reproduced on Adobe's computer so fixes can be written and tried.  And it looks like you have tried  everything I can think of.

At this point all that is known is that the program does not work on a least 2 machines.  It could be something in the OS that is not playing fair as in AppHangTransient. 

Inakretep, do you also have AppHang Transient error?

If you narrow down problem be sure to post back.

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