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johnwelshphotophilly
Participating Frequently
June 5, 2012
Question

CS6 Bridge/Win 7 freezes

  • June 5, 2012
  • 12 replies
  • 20906 views

First week or so of using Bridge CS6 all went well, now having lots of slow downs/freezes/delays that eventually clear up (when browsing a folder of files). Once I'm able to open a file in ACR performance is fine, but this is making Bridge unsuable for workflow. Is this a known problem and is a fix coming?

JW

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A
Anonymous
June 5, 2012

johnwelshphotophilly wrote:

First week or so of using Bridge CS6 all went well, now having lots of slow downs/freezes/delays that eventually clear up (when browsing a folder of files). Once I'm able to open a file in ACR performance is fine, but this is making Bridge unsuable for workflow. Is this a known problem and is a fix coming?

The cache drive location porobably has nothing to do with problem.  Many users have a seperate physical drive that they use for PS scratch disk and cache storage and in that case sometimes they are amazed at how much space it can use.

Back to original post.  The slowdowns/freezes/delays you see it that when browsing files in bridge?  If so, do you see the arrow spinning in lower left corner indicating files are being indexed?  If so this can cause Bridge to freeze until it makes progress. 

You say once you open a image in ACR it is fine.  This is a seperate program so in reality you are not in Bridge anymore.

J
johnwelshphotophillyAuthor
Participating Frequently
June 5, 2012

Yes, it happens when browsing files (no indexing arrow spinning, just delay, then not responding message, then it releases). It also happens when clicking on any menu item or exiting program.

Got it - about ACR being separate.

A
Anonymous
June 5, 2012

It appears it is looking for something, not finding it and continuing.  Have you opened the Event Log in the OS clicked on the Application tab and see if there are any warnings present?  If so expand and see if it give any clues.

J
johnwelshphotophillyAuthor
Participating Frequently
June 5, 2012

Add this to the problem, even clicking on drop down menus causes bridge to freeze & eventually come back to life...

A
Anonymous
June 5, 2012

Not a known problem.  My first guess would be interference with your anti-virus program.  Try disabling it temporally and see if that corrects the problem.  If it does you need to contact software co.

M
mementopress
Participant
March 14, 2014

We facing the same problem with Bridge CS6 and Windows 7 (64bit). Could you solve the problem?? We don't know what to do.


Hi Folks,

You may have found this in other threads, but the following VERY SIMPLE SOLUTION worked for us.

We had exactly the same issue on Vista, we upgraded the given machine to W7, same problem.

THEN I found this fix, we implemented it, and shazam, all better.

Hope it works for you. This is taken from another thread on this forum, regarding the same topic of Bridge being slow/freezing.

Bender8472 wrote:

Unplug your network cable and see if the lag goes away.

I had the exact same problem, a 10 second lag when trying to certain tasks. After a month of troubleshooting, I finally discovered that it was, of all things, a networking problem. My company (like most companies) has a group policy in place that redirects my "Library" folders (Documents/Pictures/Videos ect) from my local drive, to a network drive. Bridge adds these locations to your "favorites" by default, and for some reason, it seems to puke all over itself if they're pointed to a place on the network.

How I fixed it

1. To make sure Bridge wasn't trying to cache to the network, I had IT stop redirecting my library locations to the network.

2. I removed any "favorites" that were pointed to a network drive.

I would try step 2 first, because I think this might have been the problem. I just had IT remove the library redirect because I my files are far too large to store on the network in the first place. It seems that IT directors don't like it when you fill up the company SAN with archived RAW files

Edit: I fogot to mention that I am on Windows 7 64bit

Message was edited by: Bender8472

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