Copy link to clipboard
Copied
I was exploring the Custom Metadata Panels in Bridge (Mac Studio running 13.2.1 and Bridge 2023). I made some adjustments to the default panel version, exported a JSON file, attempted to save my changes and Bridge crashed. Since, I've been unable to reopen Bridge, it crashes on launch. I uninstalled and reinstalled latest version (2024) and am having the same issue. Bridge just crashes on launch and can provide no information for cause in crash report.
Any ideas what the problem is and how to resolve?
Copy link to clipboard
Copied
I'm having the same issue. Please advise
Copy link to clipboard
Copied
I reverted back to Bridge 13.0.5 and haven't had any issues since. Not overly-excited to try 2024 again, so not sure if the problem has actually been resolved.
Copy link to clipboard
Copied
Adobe doesn’t always clean up its own mess when uninstalling Bridge. I don’t know the path on a Mac, but in Windows there is a hidden AppData folder. After uninstalling 2024 go to the end of the path C:>Users>(user name)>AppData>Roaming>Adobe If you still see the folder Bridge 2024 then they’ve left a mess behind. Delete, backup, or rename the folder and try re-installing Br 2024.
Copy link to clipboard
Copied
Hi, and thanks for using Custom Metadata.
Custom Metadata runs in Bridge, Illustrator, Premiere Pro and Photoshop. While most people find it most useful in Bridge, it's not made by the Bridge team. When you encounter issues with Custom Metadata, we would appreciate it if you would log a bug at the Custom Metadata GitHub page.
We are about to release a new version, and you can try the latest beta there on the Releases tab. We welcome your feedback, and sorry for not seeing this sooner.
Get ready! An upgraded Adobe Community experience is coming in January.
Learn more