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Desktop Locked, I can't access to my desktop on Bridge.

New Here ,
Oct 13, 2022 Oct 13, 2022

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Hello Fam,

 

I just tried everything ( restart settings, cmd+alt+ sup when open bridge etc... ) 

 

Nothing is working i tried different versions also but the desktop won't open.

 

It never happened before i have no idea how to fix this issue.

 

Anyone may help me plz ?

 

Have a good day thanks in advance.

 

G.

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Community Expert ,
Oct 13, 2022 Oct 13, 2022

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What's your OS?

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New Here ,
Oct 13, 2022 Oct 13, 2022

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MacOS Monterey Version 12.6

Thanks in advance
--



*Gregory Bensaid*


Directeur / CEO

Visual Expert

3 rue Eugène Delacroix

75016, Paris

phone: + (33) 6 63 08 18 86

greg.bens@gmail.com

http://www.visualexpert.fr

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Community Expert ,
Oct 13, 2022 Oct 13, 2022

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This is not the fault of Adobe or anyone; this is Apple making sure that applications that have not been given permission to access areas of your computer cannot access those areas of your computer.

 

Go to your System Preferences and select Security and Privacy (found in the top section). Now click on the Privacy setting (last tab). Now click on the lock on the bottom left and provide your Administrator code. Now select the Full Disk Access option and click on the "+" symbol. This will bring up the standard Mac Open window and let you add any application you want or need to have full access. Look for Bridge, select it; it will now appear in that window, and make sure it's checked. Next, go to the Files and Folders option and do the same thing as above (although there's nothing to check, just add. Close everything down and see if that makes it all work.

Please let me know

[Note: these images are from an older OS, the process is the same.]

gary_sc_0-1665682769082.png

 

 

gary_sc_1-1665682769082.png

 

 

Close everything up and you should be good to go.

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New Here ,
Oct 13, 2022 Oct 13, 2022

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Thanks Gary, i did it but it s still locked ;'( i m sorry.

 

I closed all apps, i added Bridge in both in Full Disk access and Files and Folders.

 

But the desktop is still locked see picture below.

 

Capture d’écran 2022-10-13 à 21.25.47.png

Capture d’écran 2022-10-13 à 21.25.24.png

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Community Expert ,
Oct 13, 2022 Oct 13, 2022

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I'm trying to figure out what I'm looking at here. Please note the bent arrow in this screenshot:

2022-10-13_12-32-09.png

 

That arrow means that that folder is an Alias of the original file. If you right-click on that you will have the option to "Show Original." 

 

But, I do not think it would make a difference. Bridge should have access either way. 

 

Please try this: Take any file in your Desktop and drag it onto the Bridge icon in your Dock. What happens?

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New Here ,
Oct 13, 2022 Oct 13, 2022

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SUCCESS ! Thanks so much

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Community Expert ,
Oct 13, 2022 Oct 13, 2022

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Please check the "Correct Answer" under my comment, that helps others.

 

BTW, that's one of the most common ways I open a folder of images into Bridge. You can either drag the folder itself or a file from a folder, to open that folder into Bridge. Fast and easy.

 

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