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Station36
Participant
November 6, 2019
Question

Does Adobe Bridge 2020 work at all? Cannot even preview or open a JPEG!! Windows 10

  • November 6, 2019
  • 6 replies
  • 2720 views

I have just installed Adobe Bridge 2020 on a new Win10 laptop after my Macbook Pro was murdered via Orange Juice (I'm still in mourning). Apart from hating Windows, it seems Adobe Bridge 2020 in Windows doesn't work at all. I've uninstalled and reinstalled several times. No image files show a preview, all files are marked as "Binary Documents", no files can be opened (RAW or JPEG), all previews are empty grey boxes with a lighter-grey padlock showing. Is anyone else having similar problems?

 

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    6 replies

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    May 12, 2020

    Hi All,

    Please try updating Bridge to version 10.0.4.157 through the Creative Cloud app and let us know if you're still experiencing this issue.

    Regards,
    Sahil

    P
    Paul_Bruker
    Participant
    August 26, 2020

    I have real issues with Adobe Bridge that last six months. Very frustrating and what a workflow disruptor. Silly building previews for each folder, slow folder access, geez why even list, you know the issues. please fix these. 

    joed31609073
    joed31609073
    Participant
    April 22, 2020

    I agree. It's awful compared even to last year's Bridge. I use a Mac - can't get my images up full screen to preview in their folder, as you could previously (well, if you can, it's been made so hard it's not worth trying). I'm having to use Bridge on an older computer, view my images on an older version of Bridge then bring them back to the Mac to process in PS. What a faff. Shame on you, Adobe. These programs aren't cheap - give your users what they actually need, not what you think they need, and make them easy to use. And if it ain't broken, don't fix it!

      A
      ADRIAN CUTTER
      Participant
      January 11, 2020

      This was issued because the people running this billion dollar corporation are not running it properly and not investing in the resource that makes them money. They will only wake up when their millions of customers start a class action against them (lawyers wake! big money for you in this)

        Sahil.Chawla
        Adobe Employee
        Sahil.Chawla
        Adobe Employee
        November 16, 2019

        Hi All,

        Sorry to hear about Bridge crashing, could you please share your complete workflow steps with us, so that we can try reproducing the issue at our end?

        Regards,
        Sahil

        katiep1982
        katiep1982
        Participant
        February 7, 2020

        Bridge has tanked so badly it's not even funny. Will not show previews of everything in folders. I've tried everything posted and nothing helps. I had been using bridge [for years and years] to search through my archive folders for images and photos and now I'll I see is the generic JPG icon. I need to see the previews. When I restart it works for 2 or 3 folders [each have 500+ files] and then it tanks. I've increased memory allocation etc and nothing helps.

        gary_sc
        Community Expert
        gary_scCommunity Expert
        Community Expert
        February 7, 2020

        Hi KatieP,

         

        Have you tried to purge your caches? If you go to the Tools menu then -> Cache -> Manage cache, you get this: Select the Clean Up Cache. 

         

        I hope that helps, let us know.

        B
        brent_adams
        Participant
        November 7, 2019

        I know this doesn't help you, but Bridge 2020 is unresposive and barely operational on the Mac too. I have no idea why they released it.

        E
        erwinv43328491
        Participant
        November 8, 2019

        Indeed. It worked well for a few days, but since yesterday it froze after opening with an error message. Only thing to do is a forced exit. Switched back to Bridge 2019 and this works still fine

          Sjaani
          Community Expert
          SjaaniCommunity Expert
          Community Expert
          November 7, 2019

          I agree there definitely appear to be some issues with Bridge 2020 in Windows 10.

          For me if I have This PC highlighted in the Favorites/Folders panel, the Content area has decided to just keep adding multiple thumbnails of my D:\
          The thumbnails seem to be showing correctly, as does the preview pain and ability to open files for me though.

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