Doesn't Bridge support .HEIC?

[Michael___XLsior_Media]

I use Bridge as my main photo viewer, but when I tried to view my iCloud photos the other day, I noticed that I couldn't open any of them, because they are now all syncing over in .HEIC format. Doesn't Bridge support this format?

[piotrw58530297]

my .HEIC photos replicated by OneDrive from my Android Samsung S22 won't show content nor metadata in Bridge as well. HEIC problem is not only apple-related, it is also Samsung related if you enable storing photos in newer format.

[ThreeOneEightFourTwo]

You may also need "HEIF Image Extensions" from the Windows store. There is no charge for that one.

[jonblauch]

Yes I have that one as well. still no ability to see these files in preview mode. I am able to open see the image once I open the preview generic thumbnail

[defaultcwm6y3ytjvqk]

For the time it work on reveal exploreur but not on adobe brige. ( sorry for my english I'm french student )

[Tom240753562vv2]

I had the same issue. After Bridge showed the file format as unsupported I installed the codec and restarted the app. The files were still shown as unsupported even though they could be viewed from Explorer.

Bringing up the context menu for one of the images in Bridge, I saw there was a 'Purge Cache for Selection' option. That resolved the issue, and I needed to do it for all remaining files (select all and then choose the context menu option). I hope that helps.

[defaulta0mkelrsqisa]

Thanks for mentioning 'Purge Cache for Selection'. I tried it and it resolved my issue.

[Leo25371648sf1m]

If this was reddit I would have given you an award 💙

[JM-001]

Tried the purge. didn't work for me. I got 'loading' in the preview window, then nothing. (MS Photo and File Explorer  work fine). I had Elements 2022 installed and i was able to see HEIC photos. I uninstalled it because the 'unstack photos' stopped working. There's a cumbersome work around. Gets too tedious if you have alot of photos to process. I'm considering reinstalling Elements 8, but it's too old to process HEIC. I was hoping Bridge would help there. Sadly no.

[andrew281440972s0q]

this worked for me thanks!

[andrew281440972s0q]

purge cache for selection worked for me thanks

[jodk9]

Hi, I know this is an old post, but as I got here still looking to resolve the same old issue I'd like to share what worked for me: installing copytrans made it possible to view images in explorer, bridge and also to convert them if so desired . Be aware jpegs are about twice as large and it takes some time to convert batches, but it is possible. This is on windows 10.

[rodrigounda]

2023. Windows 10. Bridge 13.0.3.693...

Still doesn't work

[Madame Pipa]

Hi @Deepak_Gupta1,
is it me, my machine or why can't I still have previews for .heic-images on my WINDOWS machine?
Is it a bug, is there a patch, or do you know of any workaround for the .heic preview-function for a WIN-system?
thanks in advance.

[ThreeOneEightFourTwo]

@Phibbele,

Did you install HEVC Video Extensions, published by Microsoft Corporation, from the Windows Store then purge the cache for your HEIC images?

[Tanu Goel]

Hi,

We are happy to announce the release of new Adobe Bridge 2025 Beta build(Version 15.0.0.328). This release has support for .HEIC and .HEIF image file format with some other fixes.

We would love for you to try it out and share feedback. For more details, please refer to the community post : https://community.adobe.com/t5/bridge-discussions/adobe-bridge-beta-is-now-available-15-0/td-p/14822...

Regards,
Bridge Team

[MazStudios]

When will the overall scrolling, moving and what-not-performance be on par with V12?

we still haven't heard from you when and if this can be fixed?

please reply. 

[Ashmit Singh]

.

[MazStudios]

When will the overall scrolling, moving and what-not-performance in content panel be on par with V12?

we still haven't heard from you when and if this can be fixed?

please reply. 

[Ashmit Singh]

Hi, 

We are excited to announce the release of Adobe Bridge 2025 (Version 15.0.0.397). 

This update introduces support for .HEIC and .HEIF image file formats for Windows, along with various other fixes and improvements. 

Please try out the latest release and share your valuable feedback with us. 

For more details about the release, please visit: 

• What’s New in Adobe Bridge 2025 

• Fixed Issues 

Best regards, 
Bridge Team 

[Lumigraphics]

Except it requires buying the codec from Microsoft. Many of us are on corporate machines with no access to the Microsoft Store to buy things.