Participant

Answered

El Capitan & Adobe Photo Importer

Forum|Forum|10 years ago
October 3, 2015
58 replies
50569 views

The photo importer callable from Bridge no longer recognizes my cameras since I installed El Capitan. I've disabled Apple's Phottos.app from importing. Is there a workaround, or is it bye-bye Photo Importer for me? I am of course NOT using CC, but PS 12.last update on a Mac Pro.

--Gene

This topic has been closed for replies.

Correct answer rpandita

Image Capture does indeed work BUT it is such a pain: no ability to rename files, no auto stacking of RAW and JPEG files and no control over where the files are downloaded to on the computer.

Hi everyone,

Please check this link -
- Bridge and El Capitan

Also I would request you to keep an eye on this thread - Bridge: Issue using Photo Downloader on Mac OS 10.11 - El Capitan

We will be updating this thread when we have new information.

Regards

Rohit

detourlocal

Participant

A solution to all of you Nikon Users down here:
Nikon | Download Center

http://downloadcenter.nikonimglib.com/en/index.html

Download the new ViewNX-i and use the Nikon Transfer 2 app inside it. Then use your bridge as usual. I own a D700 with Bridge CS6 and OS X El Capitan.

Good luck!

Deepak_Gupta1

Participating Frequently

Hi All,

We have released a new version of Adobe Bridge (CC 2017) on 02 Nov 2016. The new version build number is 7.0.0.93. This version is available to install via Adobe Creative Cloud application.

Please try the new version and check for issues you have encountered. We have addressed multiple Photodownloader related issues in this version.

You may need to update the Creative Cloud application and restart your computer to see the patch update.

Thanks,

Deepak Gupta

gerhardk39108858

Participant

Hi All,

is there any Patch for Adobe Bridge from CS6?

Regards

Gerd

War Unicorn

Community Expert

gerhardk39108858 wrote:
Hi All,
is there any Patch for Adobe Bridge from CS6?
Regards
Gerd

Take a look here:

Adobe - Bridge : For Windows

Adobe - Bridge : For Macintosh

A

Additus

Known Participant

Since Oct 2015 the Photo Downloader hasn't worked in Bridge on Mac. Adobe have advised users to use the import-from-device-function instead, with much less options. The problems came with update to El Capitan on Mac. Adobe have given the information that they are working on an update. I have patiently waited for this update since then. I am still waiting but now my patience is running low. Many updates have come since Oct 2015, but why is this for professional photographers very time saving update for Photo Downloader not coming? It's nearly one year of work that should have solved this issue!

B

BALawson

Known Participant

This is what your link says:

"Change the device mode from PTP/MTP to USB mode/Mass storage mode and then connect the device to your computer. Adobe Bridge now detects the device, and you can import media from the device."

This doesn't work either.

baxxbabb

Participant

I own a Nikon D800, use El Capitan 10.11.4 and have Adobe Bridge CS6. In order to get photos into Bridge:

1. Download and install NikonView from the nikon site.

2. Connect the camera (in my case the D800) to the computer, then open NXView.

3. Once the app opens, click the "Transfer" button.

4. The NXView settings menu opens at the top of the application.

5. Click the "Primary Destination" tab and set the destination folder.

6. Click the "Preferences" tab and uncheck the "Transfer new files only" box, then check the "Open destination folder with the following application after transfer."

7. Navigate to and select Adobe Bridge CS6, then click "Start Transfer."

Your files will transfer to the selected folder and Bridge will open afterwards. This process adds a few steps, but works!

BaX

7

78462pascal

Participant

Thanks for replying. This works. But i still would appreciate it if adobe would provide some patches to fix the problem. I feel that software should make life easier and not to force one to figure out how to work around. Adobe claims that the D750 is supported by ACR 9 respectively CS6.

R

Ravager3246

Participant

I agree, it's nearly been a year, when is this issue going to be fixed? Why does it feel like Adobe is not going to fix PSE 14 and the "fix" will be available if we fork out a bunch more money for PSE 15???......

7

78462pascal

Participant

I ve got the same problem initially mentioned. My D700 is recognized, my D750 not. Still no solution?

R

Richard Broom

Known Participant

joachim f.f41864531

Joachim -Thanks for the tip re Capture One. I hadn't heard about this software. Have begun the process of looking for alternatives to Adobe software. I'm really not sure what is happening at Adobe. Have they lost their way? Have they become complacent? Are they taking their customers for granted? Do they only care about their Shareholders? Gradually I am finding replacements for Adobe software and, when I find a good replacement for InDesign then I will be able to drop my CC account. I have NEVER liked the monthly payment policy. I have to pay quite a lot of money for Adobe software and I am finding less expensive alternatives that cost less and they don't hit me for payment every month. Who does the monthly payment scheme benefit? And how often have I seen upgrades which amount to a rearrangement of the furniture (Photoshop). The Bridge saga just goes on and on. InDesign (data merge problems) never get fixed. Disappointing. I'm just not a good fit for Adobe anymore.

Richard

msandman

Participating Frequently

Possible workaround if you want to import from >64GB cards (and end up with DNG files) --

Giving Bridge the ability to "import from device" by importing them via Apple's photo downloader is a kludge. You can't rename files or convert them to DNG.

And I haven't been able to get DNG Converter 9.3 to convert files downloaded that way, even though they can be opened and batch-renamed in Bridge (but not converted to DNG in a batch).

But: a few days ago Adobe released DNG Converter 9.4. Using the new version, I just converted a large number of files that had been copied using the "import from device workaround. Files were converted successfully from both a USB memory stick and my hard drive. Some of the files had been edited in Camera Raw, and the conversation saved the edits. And the converter lets you name files as you convert them.

So if you want to rename files as you import and want or will accept DNG files, using the newest version off DNG Converter in conjunction with the "import from device" workaround that Adobe has graciously provided (sarcasm intended) is not totally painful.

Z

zems08

Participant

I use an application called Keyboard Maestro. I’ve created a macro that quits Photos and loads Photo Downloader. I’ve also got it ejecting the device when the download has finished.

Ari Ståhlman

Participating Frequently

Bridge updated, but nothing with Photo Downloader, still not finding any camera...

Magnus Lewan

Participating Frequently

Correct. You are supposed to use the new menu item Import from Device instead.

Brett N

Adobe Employee

Correct, this is the new workaround that I mentioned previously. The real fix is still forthcoming, but the problem has to do with a larger infrastructure change that will take longer to address. Part of that groundwork was lain with this update, but it won't be until at least the next update that we'll see this fully corrected.