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Participating Frequently
Jun 22, 2021 10:28 AM UTC
Answered

enhance requires a graphics card with metal support

Hello, 

I can't enhance anymore in bridge? 

enhance requires a graphics card with metal support.

I use it every day but today...

 

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Swati AgarwalCorrect answer
Adobe Employee
Jun 25, 2021 6:19 AM UTC

Big Sur and last version 11.1.0,175


Hi @Cezar5C54 
Could you please check
/Users/USERNAME/Library/Application Support/Adobe/CameraRaw/GPU/
if there is a TempDisableGPU2 file inside the Camera Raw folder. It may be in a subfolder.If so, try deleting the folder and relaunching.The presence of this file means that the app probably crashed sometime in the past when launching.

https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html 

Thanks,

Bridge Team

8 replies

Cezar5C54Author
Participating Frequently
Jun 24, 2021 8:00 AM UTC

Someone? I really need to use this application again 

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Known Participant
Jun 24, 2021 10:19 AM UTC

Very strange, Radeon Pro 560X is fully supported by Metal tecnology.

Have you tried to fully reboot your machine?

What version of Adobe Bridge and macOS are you using?

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Cezar5C54Author
Participating Frequently
Jun 24, 2021 11:29 AM UTC

Big Sur and last version 11.1.0,175

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Legend
Jun 22, 2021 12:42 PM UTC

What computer do you have? What version of macOS?

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Cezar5C54Author
Participating Frequently
Jun 23, 2021 8:24 AM UTC
Screenshot_2021-06-23_at_11-23-54_AM.png
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Cezar5C54Author
Participating Frequently
Jun 23, 2021 8:27 AM UTC

MacBook Pro (15-inch, 2018)

 Processor: 2.6 GHz 6-Core Intel Core i7

Memory: 16 GB 2400 MHz DDR4

Startup. Disk:Macintosh HD

Graphics:Radeon Pro 560X 4 GB

 

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