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Known Participant
March 23, 2025
Question

Error writing Metadate to file in Bridge 15.0.3.525

  • March 23, 2025
  • 1 reply
  • 715 views

I have been trying to add keywords to images in Bridge using the Essentials workspace.  Adding keywords to the first few images seems to work fine but then I start receiving the following error message:  "There was an error writing metadata to [FILENAME].  If I click OK and try to add it again, sometimes it will add the keyword(s), sometimes not.  This can occur when trying to update keywords for a single image or adding the same keyword to multiple images at one time.  Then, when I want I am runnin to close Bridge, I get another message:  "Quitting Bridge will stop all the background processes.  Are you sure you want to quite Bridge?"  I tried waiting for Bridge to finish whatever it is trying to do, however it never seems to resolve the problem and close normally.  (I can't tell what this might be from Task Manager.)   If I quit Bridge and then reopen and and return to the keywording process, I find that none of the keywords have been added to any of the image's metadata--including those that appeared to have processed properly before the error.  I am on a Windows 11 Pro platform, Bridge version 15.0.3.525,  This error seems too have begun after the last version update. 

1 reply

Legend
March 25, 2025

Where are these files stored?

Known Participant
April 1, 2025

Not sure if this is what you need to know 

 

I use XMP sidecar files.  The xmp files are stored in the same directory as the image files to which they are attached.  These are on an external RAID array on my network.

gary_sc
Community Expert
Community Expert
April 1, 2025

Thank you, Gary.  I don't think that is the problem.  I should have clarified that the raid is on an ethernet connection to the LAN.  It has been this way for about 10 years through multiple versions of Bridge, Photoshop, and Windows, and has never had a problem like this in the past.  I do have backups in place.  

 

To me, it seems more like a memory issue.  It starts out writing keywords to the files as it always does and then after doing this successfully for a while, it will give me that error message.  Some keywords may have been written to the file flagged in the error message, some may not.  Other files will have been updated as part of that group without a problem.  I don't see anything unusual about the files that were contained in the error messages when they occur.  They are all relatively large files, since I am using a Nikon Z8 and shooting raw, but that is also not new.

 

Any other ideas?

Karen


Hi, @scenicshutterbug. Having success and then failure is not uncommon when it comes to RAID or network issues. How it's connected does not really make much difference. 

 

For lack of anything different to think of, have you tried converting your images to DNGs? I've been using DNGs from the very beginning and use them all the time. One thing it "might" help with is the location of where the images and the xmp files are located with the mechanics of a RAID system (things move around, and they may not be moving together).

 

I'd suggest that you take a group of (say) fifty images and convert them to DNG format. (When this is done, the original files are not automatically deleted; you have to do that yourself.) Then try and work with them as you have been. I do not know if you'd need to let them sit for a day or so to integrate into your RAID system, but it's worth considering for the test.

 

To get the DNG converter, go here: https://helpx.adobe.com/camera-raw/using/adobe-dng-converter.html