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A
Adam25926432w970
Participant
November 15, 2022
Answered

Files in Favorites shortcut not opening

  • November 15, 2022
  • 3 replies
  • 483 views

Hi,

 

I'm having a weird problem where ai files and templates that I have saved to favorites are not opening on click. Favorite folders are working fine. The weird issue is, if I have folder where the file is store open, it works, but as soon as I navigate out of the folder, it wont open.

 

I'm using the latest updated version of Bridge and Illustrator.

 

Thanks for any help in advance!

This topic has been closed for replies.
Correct answer Rahul Saraogi

Hi,

 

The mentioned issue is fixed in the latest patch release #13.0.1.583. Please install and confirm if that fixes the issue.
You can refer to the issues fixed in the patch at the following link https://helpx.adobe.com/bridge/kb/fixed-issues.html


Thanks,
Bridge Team

3 replies

Rahul Saraogi
Community Manager
Rahul SaraogiCommunity ManagerCorrect answer
Community Manager
November 24, 2022

Hi,

 

The mentioned issue is fixed in the latest patch release #13.0.1.583. Please install and confirm if that fixes the issue.
You can refer to the issues fixed in the patch at the following link https://helpx.adobe.com/bridge/kb/fixed-issues.html


Thanks,
Bridge Team

    B
    Bip Bippadotta
    Known Participant
    November 16, 2022

    I have the exact same problem, only my files are Canon RAW files intended to be opened in Photoshop. Using Bridge version 13.0.0.562. Hoping this gets resolved.

     

      gary_sc
      Community Expert
      gary_scCommunity Expert
      Community Expert
      November 15, 2022

      Hi, Adam,

       

      Two questions: when you say "click," are you saying you used to be able to open these files with a single click, but now you can't? What happens if you double-click?

       

      What is your OS, and what release version is it?

       

      Thanks

      A
      Adam25926432w970Author
      Participant
      November 16, 2022

      Hi Gary,

      Im on Windows 10 Pro 64x Ver. 20H2

      Bridge version 13.0

       

      In previous versions of bridge I would be able to single click the files and they would open on the correct app. Now single click or double click nothing happens, it just stays in bridge (unles I have the folder where the file is stores open in the content tab). I've tried re installing the older version of bridge, and everything works fine.

       

      Thank you!

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