.heic thumbnails not showing?

[hb91549841]

Hi all,

how can I get .heic thumbnails to show in Bridge? See attached.

Windows 11

Adobe Bridge Version: 12.0.1.246

I have the "HEVC Video Extensions from Device Manufacturer" installed and I can view the files in File Explorer and Photos.

Anyone knows how to get the thumbnails to work in Bridge?

Thanks.

[Lumigraphics]

You can try the codecs from the Microsoft Store.

https://helpx.adobe.com/photoshop/kb/ps-heic-codec.html

https://helpx.adobe.com/lightroom-cc/kb/heic-files-support.html

[hb91549841]

Thank you but your links talk about "Lightroom Classic, Lightroom and Camera Raw" and not Bridge.

Also I already have the "HEIF Image Extensions" (forgot to mention that in my OP) and "HEVC Video Extensions from Device Manufacturer". 

The "HEVC Video Extensions" appears to only be for videos, I am talking about photos with the .heic extension.

Any other ideas on how to get this working?

[Lumigraphics]

If you use some Google-fu, you'll find out why you should get the other codec. Apparently. I'm a Mac user so these files work for me natively.

[hb91549841]

Ok, not sure what you mean but thanks anyway.

[hb91549841]

Anyone else have any idea about this?

[jbm007]

Here is my issue.

I have the codex's and I get this thumbnail view in windows 11 using Bridge

Can someone explain why some thumbnails show up and others show LR place holders.

very bizzare.

[Kukurykus]

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