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hb91549841
Participating Frequently
January 21, 2022
Question

.heic thumbnails not showing?

  • January 21, 2022
  • 3 replies
  • 4253 views

Hi all,

 

how can I get .heic thumbnails to show in Bridge? See attached.

 

Windows 11

Adobe Bridge Version: 12.0.1.246

 

I have the "HEVC Video Extensions from Device Manufacturer" installed and I can view the files in File Explorer and Photos.

 

Anyone knows how to get the thumbnails to work in Bridge?

 

Thanks.

 

 

    This topic has been closed for replies.

    3 replies

    T
    Adobe Employee
    Tanu Goel
    Adobe Employee
    August 30, 2024

    Hi,

     

    We are happy to announce the release of new Adobe Bridge 2025 Beta build(Version 15.0.0.328). This release has support for .HEIC and .HEIF image file format with some other fixes.

     

    We would love for you to try it out and share feedback. For more details, please refer to the community post : https://community.adobe.com/t5/bridge-discussions/adobe-bridge-beta-is-now-available-15-0/td-p/14822...

     

    Regards,
    Bridge Team

    H
    hb91549841Author
    Participating Frequently
    January 23, 2022

    Anyone else have any idea about this?

    jbm007
    Community Expert
    jbm007Community Expert
    Community Expert
    January 23, 2022

    Here is my issue.

    I have the codex's and I get this thumbnail view in windows 11 using Bridge

    Can someone explain why some thumbnails show up and others show LR place holders.

    very bizzare.

     

      Kukurykus
      Kukurykus
      Legend
      February 20, 2022

      Adobe Bridge Feedback

      L
      Lumigraphics
      Legend
      January 21, 2022

      You can try the codecs from the Microsoft Store.

      https://helpx.adobe.com/photoshop/kb/ps-heic-codec.html

      https://helpx.adobe.com/lightroom-cc/kb/heic-files-support.html

       

      H
      hb91549841Author
      Participating Frequently
      January 22, 2022

      Thank you but your links talk about "Lightroom Classic, Lightroom and Camera Raw" and not Bridge.

       

      Also I already have the "HEIF Image Extensions" (forgot to mention that in my OP) and "HEVC Video Extensions from Device Manufacturer". 

       

      The "HEVC Video Extensions" appears to only be for videos, I am talking about photos with the .heic extension.

       

      Any other ideas on how to get this working?

      L
      Lumigraphics
      Legend
      January 22, 2022

      If you use some Google-fu, you'll find out why you should get the other codec. Apparently. I'm a Mac user so these files work for me natively.

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