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.heic thumbnails not showing?

New Here ,
Jan 21, 2022 Jan 21, 2022

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Hi all,

 

how can I get .heic thumbnails to show in Bridge? See attached.

 

Windows 11

Adobe Bridge Version: 12.0.1.246

 

I have the "HEVC Video Extensions from Device Manufacturer" installed and I can view the files in File Explorer and Photos.

 

Anyone knows how to get the thumbnails to work in Bridge?

 

Thanks.

 

 

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Community Expert ,
Jan 21, 2022 Jan 21, 2022

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New Here ,
Jan 22, 2022 Jan 22, 2022

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Thank you but your links talk about "Lightroom Classic, Lightroom and Camera Raw" and not Bridge.

 

Also I already have the "HEIF Image Extensions" (forgot to mention that in my OP) and "HEVC Video Extensions from Device Manufacturer". 

 

The "HEVC Video Extensions" appears to only be for videos, I am talking about photos with the .heic extension.

 

Any other ideas on how to get this working?

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Community Expert ,
Jan 22, 2022 Jan 22, 2022

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If you use some Google-fu, you'll find out why you should get the other codec. Apparently. I'm a Mac user so these files work for me natively.

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New Here ,
Jan 23, 2022 Jan 23, 2022

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Ok, not sure what you mean but thanks anyway.

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New Here ,
Jan 23, 2022 Jan 23, 2022

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Anyone else have any idea about this?

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People's Champ ,
Jan 23, 2022 Jan 23, 2022

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Here is my issue.

I have the codex's and I get this thumbnail view in windows 11 using Bridge

Can someone explain why some thumbnails show up and others show LR place holders.

very bizzare.

 

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LEGEND ,
Feb 20, 2022 Feb 20, 2022

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