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ashleyg11111
ashleyg11111
Participant
January 31, 2017
Answered

HELP!!! I upgraded my camera to Canon 5D Mark IV and Camera Raw can't read my files even though I updated it to the latest version

  • January 31, 2017
  • 3 replies
  • 1108 views

I updated Camera Raw and installed version 9.8 several times, however, Camera Raw still is not reading my RAW files. I am currently using CS6.

Please help me!

Thank you!

    This topic has been closed for replies.
    Correct answer Just Shoot Me

    Thank you! Do you know if DNG files have all the same benefits as CR2?


    Yes the DNG file retains all aspects of the original RAW file. DNG is a RAW file. A Digital NeGative .

    3 replies

    rjwoodgett
    rjwoodgett
    Inspiring
    January 17, 2018

    Received Remote Help from Adobe. The problem ended up being Conflicting startup files on PC. They remotely disabled a few Startup programs. I am not sure which one was the conflict, but it worked. LR finds files on Camera as well as enabled tethered shooting,

    rjwoodgett
    rjwoodgett
    Inspiring
    October 15, 2017

    download picture style editor from canonusa.com for specific camera. drivers are built in.

    rjwoodgett
    rjwoodgett
    Inspiring
    January 17, 2018

    Worked for 1 import. Seems to be hit or miss

    Just Shoot Me
    Just Shoot Me
    Legend
    January 17, 2018

    What worked for 1 import? What seems to be Hit or Miss.

    Just Shoot Me
    Just Shoot Me
    Legend
    January 31, 2017

    CS6 of PS can't use the newest ACR. You'll need to upgrade to the CC package of PS and LR or use the free DNG converter.

    ashleyg11111
    ashleyg11111Author
    Participant
    January 31, 2017

    Can you please explain what the DNG converter does?

    Just Shoot Me
    Just Shoot MeCorrect answer
    Legend
    January 31, 2017

    Thank you! Do you know if DNG files have all the same benefits as CR2?


    Yes the DNG file retains all aspects of the original RAW file. DNG is a RAW file. A Digital NeGative .

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