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A
Anna309608431arx
Participant
January 29, 2024
Question

How to disable Bridge Photo Downloader

  • January 29, 2024
  • 2 replies
  • 1573 views

Hello, 

could anyone kindly help me, please?

 

I use Adobe Bridge app, and lately I started having problems with the Photo Downloader app unasked opening, which is increasinly irritating. it pops up a few times while the Bridge is working. I haven't found any Settings on how to turn it off.

How to disable or get rid of it (I am planning to keep using the Bridge itself though)?

Any help would be greatly appreciated!

Thank you

Anna

    This topic has been closed for replies.

    2 replies

    Erik Bloodaxe
    Erik Bloodaxe
    Legend
    February 2, 2024

    ... or if using Windows, go to Settings>Bluetooth & Devices>AutoPlay and use the Memory card dropdown to select "Take no action"

    P
    Community Manager
    pankajg6675616Community Manager
    Community Manager
    February 2, 2024

    Hi,


    Thanks for your feedback.


    Could you please share the following details about the issue:

    • Bridge version
    • System configuration

     

    Please turn off this setting and try, if you are on Mac and Camera is connected - (Preferences - General - “When a camera is connected, Launch Adobe PhotoDownloader”).


    Thanks,
    Bridge Team

      A
      Anna35389767bkbm
      Participant
      February 11, 2024

      Hello, 

       

      thank you for your comment! 

       

      The Bridge version is 14.0.1.137 (seems to be the latest available)

      MacOS Sonoma is 14.1.1.

      Unfortunately, I failed to find the setting you mentioned (Preferences...). I don't have any Preferences in the Mac Settings or the Bridge menu. Please send me a screenshot.

       

      Let me know if you need anything else.

      Sorry for the late response.

      Thanks

      Anna

      P
      Community Manager
      pankajg6675616Community Manager
      Community Manager
      February 12, 2024

      Hello,

       

      Thanks for sharing the details.

       

      As per the details, you are using Mac Sonoma and the setting is : About Bridge 2024 - Settings.. - General - “When a camera is connected, Launch Adobe PhotoDownloader”

       

      Please turn off this setting and try.

       

      Thanks,

      Bridge Team

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