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NorbertBenikePhotographie
NorbertBenikePhotographie
Participant
November 2, 2016
Answered

keine Rückmeldung bei Bridge CC 2015/2017

  • November 2, 2016
  • 2 replies
  • 2776 views

Hallo,

seit ein paar Tagen kann ich zwar Bridge öffnen, aber wenn ich irgendetwas machen möchte, kommt als Hinweis "keine Rückmeldung". Und dann rödelt das Programm.

Wenn ich zwei Bilder markieren möchte, passiert das gleiche.

Ich habe Win10.

Das Programm habe ich schon einmal deinstalliert, doch der Fehler bleibt trotz Neuinstallation bestehen.

Wer hat eine Idee?

Nachricht geändert durch Norbert Benike

    This topic has been closed for replies.
    Correct answer GautamBahl

    Hi Martin,

    Have you tried resetting the preferences for Bridge.

    Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

    Regards,

    Gautam

    2 replies

    M
    maddin_editor
    Participating Frequently
    November 3, 2016

    No connection to the stock account, Bridge freezes all the time, it is no longer possible to work with Bridge since the update to CC2017.

    Thanks, Adobe! Well done!

      GautamBahl
      GautamBahlCorrect answer
      Inspiring
      November 3, 2016

      Hi Martin,

      Have you tried resetting the preferences for Bridge.

      Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

      Regards,

      Gautam

      A
      alatus87
      Participating Frequently
      November 24, 2016

      Hello GautamBahl,

      just yesterday I updated all my Adobe programms to CC 2017 too. Unfortunately I have the same problem with Bridge, it makes it impossible to work with. It freezes right after startup and also states that it can't make a connection to Adobe Stock. From then on it works for about 10 seconds, then freezes for about 20 seconds. This repeats forever, I always only have a window of about 10-15 seconds to do something (be it marking/opening files or making settings in the preferences) - then it freezes.

      I've already tried your suggestion with CTRL + ALT + SHIFT on startup, it didn't change anything. I also followed the instructions from the link you provided: Troubleshoot Adobe Bridge for errors and freezes

      I'm really frustrated because it really hinders my workflow. I'm working in a company and also our IT-guy couldn't find any errors with Proxy or such.

      Is there a way to go back to Bridge CC 2015? Because everything was working there. I have 32GB Ram and never had problems like this...

      Thanks and best regards,

      Tobias

      GautamBahl
      GautamBahl
      Inspiring
      November 3, 2016

      Hi Norbert,

      Could you please share a screenshot of the error message?

      Regards,

      Gautam

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