So I had to call Adobe tech help as when I try to open it, all I got was a spinning circle. Whether from my computer or the cloud, same thing. I really don't like to use it, as an earlier version allows 2 or more windows to be open, but won't run macro actions now. So after trying a bunch of things that were unsuccessful, he finally had me reinstall Bridge. The problem still occurred after one brief moment where it opened but then wouldn't again. Tried some other stuff and did a control-alt-shift and reset, losing all my preferences. So it was working for awhile and I did what I needed and next time I tried to use it, I had to reset again. It didn't help, and I went back to the earlier Bridge and got a lot of work done, adding data, making tiffs, rating, weeding out stuff etc. but then today, I wanted to copy some of the description data to the file name, as this is the way I always organize my files, by subject name followed by a unique number. But when I went to a single image's description field, it said multiple values, so I can't copy it. I try going from a version of Bridge 12, back to the latest 13, and spincircle, won't open. Trying to reset didn't work. So now I can't use either, and work ended till I can call Adobe again. So sick of this extortionist monopoly that keeps worsening products while charging a monthly fee.