Participant

Question

Latest version of bridge not recognizing Image Processor option in Photoshop.

Forum|Forum|3 years ago
November 22, 2022
6 replies
6791 views

I just updated both Bridge (v. 13.0) and Photoshop (v. 24.0.1) and Bridge does not provide the Image Processor/Photoshop option. I uninstalled it and have tried other versions. I have been working on this for hours on two different Windows computers and my Mac, to no avail. ADOBE, FIX THIS RIDICULOUS ISSUE! WE DO NOT HAVE TIME FOR THIS!!!!!!

This topic has been closed for replies.

csangree

Participant

I uninstalled and reinstalled PS, to no avail. Then I saw there was a Bridge update, so I did that and voila! Works again!

S

sprinklr-integration-user

Inspiring

Hi, dawnmurphphoto. I'll help you figure this out.

Please update Bridge (v14.1) https://adobe.ly/3W5y68Z and Photoshop to the latest version (v25.9.1) https://adobe.ly/45RUu9q via the Creative Cloud desktop app.

Let us know how it goes.

Thanks!

Shivani

L

lanettem

Participant

It appears this is still an issue. I had Photoshop 2024 and Bridge 2024 -- Photoshop tools were not showing up -- I did several uninstalls and reinstalls -- lots of restarts -- nothing worked -- at one point the Illustrator tools started showing up in the tools menu (I dont have illustrator installed)...I was able to get this too work by uninstalling Bridge 14 and going to Bridge 13 -- it now works

L

lanettem

Participant

I spoke too soon, the tools are there in the menu but when I choose them they tell me too install the latest photoshop (which I have installed)

F

Freddy M

Participant

I ran into this problem the other day and managed to fix it.

I rely on bridge a lot in my workflow so when the photoshop menu disappeared it was real bad. I had googled a bit and what i found out that you cannot mix photoshop and bridge versions. As in you cannot have bridge 2022 and photoshop 2023.
The thing is i had everything up to date so i couldn't understand the problem until i realised that photoshop beta installs some 2024 scripts things that overwrite the 2023 scripts that were installed by the stable version of photoshop and therefore bridge will think it is out of date.
So, Bridge will behave weirdly because of photoshop beta and i have been too afraid to check if they fixed the problem.
I hope it helps if some of you that might encounter that problem for this reason 🙂

A

Anavrin Art

Known Participant

Not working for me too, It's obvious that the problem is in Bridge, I can't view thumbnails of vectors or record metadata inside Bridge, if not in Bridge it's in the entire creative cloud. I ALREADY UNINSTALLED AND REINSTALLED IN THE ORDER THE EXPERT INSISTS IN SAYING HE WILL SOLVE IT. Don't listen to the experts, they don't even know what they're talking about.

D

duckbillandmole

Participating Frequently

Same problem here. Terrible update. Feel like paying for toubles....

gary_sc

Community Expert

Please read the mechanism to fix this written above. This is NOT the fault of Bridge.

gary_sc

Community Expert

Gary, you cannot do the exact same thing from the file menu in Photoshop. How would you use the PS file menu to, say... filter the files in a folder by aspect ratio (for example) then run image processor on only those images? This is key functionality using a working version of bridge (i.e. versions prior to the still-broken Bridge 2023): make a selection of images in bridge using filters or whatever, and then do something with those images using Image Processor or any of the actions in Tools > Photoshop.

I would also note that FOR YEARS many users (myself included) have mixed and matched versions of Bridge with different versions of Photoshop. The idea that both of these applications must maintained at exactly the same version is something new, and would have been demonstrably fiction just a year ago.

Hi, @MarshalSerna, I said that Image Processor is the same, and it is. What you are talking about are features of Bridge. I do not question that this is a bump (but not insurmountable) in the process. To make this work, (if you have not set) PS as the 2nd instillation, then use the filters, select the images you want to process, and then (and you're really going to love this part — sorry), open them all in PS. Then from PS's Image Processor, select open files and continue. Obviously more of a mess the more files you have but it can be done.

Please, I humbly request that you do not tell me how horible this is, I do not disagree.

As far as mix and matching, that's almost true. It depends upon features that are in one that are not compatible in the other. Apparently you have not experienced that in the past. I have.

Meanwhile, can you elaborate what features make Bridge 2023 completely broken? I use Bridge daily and with the exception of Photo Downloader (it's slower than molases at the South Pole), it's working just fine for me.

[for the record, I'm using a Mac Studio, 64 GB ram, 1 TB SSD. Mac OS 13.3.1]

gary_sc

Community Expert

This is not an Adobe issue. The problem is the order of installation. The scripts that make this work are installed by PS. PS will install them if it sees Bridge already on the computer. If you install PS first, it will not install the scripts into a "maybe it will happen" folder.

What you need to do is to uninstall PS and then reinstall PS. The order is important.

Let us know what happens,

Good luck!

D

dawnmurphphotoAuthor

Participant

Gary,
Thank you; this is good to know. I ran into a similar issue a few years ago that was resolved by installing an older version of PS. I tried that to no avail. It will be tomorrow before I can update, but I will do this on all three devices!
Thanks again,
Dawn

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