Loading folders fails

[KEIZERKE]

Hi there, I installed the new Bridge verison (2021). Folders and subfolders from my external harddisk (LaCie 2big Dock 20TB) fail to load. It works fine with Bridge 2020, so I don't see what is going wrong.

Who knows the answer to my problem? I have 177 folders on the external HD. Subfolders not included ...

No miniature is coming up ...

Thanks a lot!

Patrick

[Ted16B8]

I am having this same problem... the Documents and Desktop folders are not loading into the Bridge navigation.  Both tiles appear with a download arrow, but I cannot figure out how to get them to load.  All the other folders are there and loading:

Neither is loading in either the Favorites or Folders tabs:

I have tried:

1) Clearing out the Bridge cache...

2) Resetting the Bridge preferences...

3) Uninstalling and reinstalling Bridge 2021...

Any help would be greatly appreciated.

[gary_sc]

Are you using Catalina?

[Ted16B8]

Yes... latest version.

[HenriekeS]

Dear Gary,

Thank you so much! I was dealing with this problem for hours and only through your kind help here "Brigde 2021" now shows all the desktop folders.

Kind regards from Berlin

Henrieke

[HenriekeS · Accepted solution]

Hello,

I had the same problem. Fixed it with these settings. Thank you Gary Sc! That was very helpful!

1) go into your computers "System Preferences" (1) and then select the "Security & Privacy" option and select the "Privacy" (2) option.
2) On the left hand side scroll down until you see the option of "Full Disk Access" and click on that.
3) On the bottom left of the window you'll see a lock, click that and put in your administrator password.
4) Now, click on the "+" symbol that lets you add applications to the list on the right hand side of that window.
5) Find the Bridge application, select it, and click OK. Be sure that the check box next to it is checked.

Close window. Restart machine.

Credits go to gary_sc | Adobe Community Professional

[Ted16B8]

That worked... Thank you all very much!

[KEIZERKE]

Hi,

Tried to add Bridge 2021 in the Privacy setting in System preferences! 

It works!!!!

Thanks a lot!

Patrick