Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
2

Manual Sort: Drag and Drop does not work

Community Beginner ,
Oct 21, 2022 Oct 21, 2022

Since upgrading to Bridge 13, I can no longer manually sort my photos by dragging and dropping. The sort setting is set to "Sort Manually", but nothing changes when dragging the photo around. I tried uninstalling/reinstalling, restarting, and now looking to downgrade to the previous version until this is fixed. Does anyone know how to downgrade to the previous version? My creative cloud does not show the "other versions" menu for Bridge. I am running Bridge on MacOS Monterey v12.6. 

TOPICS
Bug
1.1K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Nov 25, 2022 Nov 25, 2022

Hi,

 

The mentioned issue is fixed in the latest patch release #13.0.1.583. Please install and confirm if that fixes the issue.

You can refer to the issues fixed in the patch at the following link https://helpx.adobe.com/bridge/kb/fixed-issues.html

 

Thanks,

Bridge Team

Translate
Community Beginner ,
Oct 24, 2022 Oct 24, 2022

Also happening to me. Running on Windows 10 Pro

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 28, 2022 Oct 28, 2022

ALso not working for me in WIndows 10.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 28, 2022 Oct 28, 2022

Hi @NthVersion this does work on my MacStudio, also 12.6. Can you please try to rebuild the cache for that folder? Go to Tools (menu) -> Cache -> Purge cache for (your) folder.

 

Let us know if this works.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 28, 2022 Oct 28, 2022

This did not work for me.  MBP 2021 running Monterey, same problem as those above.  This isn't even the only bug I've found in the updated Bridge!  I also would like to know how to revert to the previous version until Adobe sorts things out.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 12, 2022 Nov 12, 2022

This did not work for me. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 12, 2022 Nov 12, 2022

Hi, 

 

After some more testing, because this is driving me nuts, I have narrowed down the issue a little more:

 

  • Manual sort does not work with collections. If you open a folder in Bridge (I opened a folder from the 'Folders' panel), you can drag and drop to manually sort the file. 
  • You CANNOT drag and drop an image from a collection to a folder/collection in the 'Favorites' panel. However, you CAN drag and drop an image to a collection in the collections panel. Weird.

 

I've also deleted all the files under the UserSort folder -> still didn't work. Manually reordered the item nodes in the User Sort XML files after figuring out which one maps to the collection I want to sort -> still nothing. If you reopen the collection, the XML just reverts to the non-manual sort order. Seems like it might be a sort initialization issue in the code. I dunno.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 05, 2022 Nov 05, 2022

I am having the same issues since I upgraded to Version 13.0 (win 10). I have cleared my preferences and even thrown out my .bridgesort files in a few folders hoping that a new one may fix the problem. It did not. Manual sort is checked, but the folder shows in alpha order. I have to go to the top menu bar and click View > Sort> Manually each and every time I open a folder. It is frustrating and very time-consuming. Any help or ideas would be appreciated.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 22, 2022 Nov 22, 2022

Same here

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 22, 2022 Nov 22, 2022
Seems to work within folders but not collections.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 24, 2022 Nov 24, 2022

Hello, Please install and confirm if the latest patch release #13.0.1.583 that is available in your Creative Cloud desktop app fixes the issue.
You can refer to the issues fixed in the patch at the following link https://helpx.adobe.com/bridge/kb/fixed-issues.html

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 25, 2022 Nov 25, 2022

Hi,

 

The mentioned issue is fixed in the latest patch release #13.0.1.583. Please install and confirm if that fixes the issue.

You can refer to the issues fixed in the patch at the following link https://helpx.adobe.com/bridge/kb/fixed-issues.html

 

Thanks,

Bridge Team

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 25, 2022 Nov 25, 2022
Yes, It now seems to be working. Thanks.
Ken
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 29, 2022 Nov 29, 2022
LATEST

THANKS! Yes, everything is functioning correctly now! 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines