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Participant
November 23, 2017
Answered

More trouble with Bridge's latest update

  • November 23, 2017
  • 1 reply
  • 268 views

- Photo Downloader won't download Olympus video files.

- When viewing downloaded photo files, previews look soft, unsharpened and out-of-focus until viewed at full size. Why? This didn't happen on the previous version, and effectively eliminates Bridge as a valuable quick-selecting software.

This topic has been closed for replies.
Correct answer Sahil.Chawla

Hi Ignacioyufera,

Could you please try resetting the preferences of Bridge & let us know if it helps:

Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

Regards,

Sahil

1 reply

Sahil.Chawla
Adobe Employee
Sahil.ChawlaCorrect answer
Adobe Employee
November 29, 2017

Hi Ignacioyufera,

Could you please try resetting the preferences of Bridge & let us know if it helps:

Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

Regards,

Sahil

Participant
November 30, 2017

Thank you, that seems to have fixed the preview issue.

Regards,

Ignacio