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champdaction
Participant
April 25, 2019
Question

No audio preview in Bridge CC 2019

  • April 25, 2019
  • 1 reply
  • 1895 views

When selecting a videofile, all is normal. It plays back.

But I can seem to get any WAV files to playback. MP3's it plays some only.

And I can find no relation between the few ones that play and the most others that dont. All from same samplebank.

In prefs I enabled both video and audio to playback in preview.

Also I Audition I see no way to preview files from the Mediabrowser? Also no search??? (Off topic?)

MTA, East1

    This topic has been closed for replies.

    1 reply

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    April 25, 2019

    Hi there,

    This does not sound right, when was the last time Bridge was able to play audio previews?

    • Did you install any update/software recently?
    • Also, does it happen with some specific files or all the files?
    • Could you please let us know the operating system you're working on?

    Would you mind resetting the preferences of Bridge and let us know if it helps?

    Julieanne Kost's Blog | Resetting Bridge’s Preferences

    Regards,
    Sahil

      S
      ScottG007
      Participant
      October 25, 2019

      I random issues with video previews of different formats from different camers...Quicktime MOV, MP4, etc.

      Audio loops erratically and sometimes freezes or doesn't play at all and then sometimes works fine...very glitchy.

      MacBook Pro Retina 15 inch Mid 2014

      Mojave 10.14.5

      Intel i7, 16Gb Ram

      Intel Iris Pro 1536 MB

      Scott

       

      TheYeager
      TheYeager
      Inspiring
      August 7, 2020

      I had this same issue. The fix for me was closing all apps, then holding CTRL + ALT + Shift while I clicked to launch Adobe Bridge CC 2019. That effectilvy resets the preferenes, and the audio preview started working agian. (CMD + ALT + Shift on Mac.) Hopefully that helps if the issue happens again.

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