Photo Downloader importing unwanted camera files

Forum|Forum|4 years ago
November 20, 2021
1 reply
240 views

This just started happening. All CC programs up to date. In addition to my images, these camera files are showing up on the download page. Unless I uncheck them, they are downloaded into Bridge. How can this be changed to simply download the images?

Dean

Problem or error

This topic has been closed for replies.

Rahul Saraogi

Participating Frequently

Hello,

Thank you for feedback.

To better investigate the issue, could you please repond to the following queries.

1. Could you please check if the same behavior is reproducible for you on previous versions of Bridge.

2. Could you please share these unwanted files with us so that we can further investigate after inspecting the files causing this issue - sharewithbr@adobe.com

Thanks,

Bridge Team

D

Dean2018Author

Participating Frequently

Sadly, I do not have previous version. I currently have 12.0.0.234. This screenshot of the download page shows the files but they will not attach to this document. I'll try attaching them to an email to you @t the address that you provided above.

Thank you

Dean

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