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bruceb76700895
Inspiring
June 13, 2021
Answered

Photos not (always) loading to correct photo-taken date

  • June 13, 2021
  • 1 reply
  • 1121 views

Using Bridge 11.0.2.123, and Photoshop 22.4.2 on Windows 10 pro 64. 

 

Photos do not always load onto the date taken.  Yesterday I loaded a dozen or so photos taken on 6/12.  I found half in Bridge photo folder 6/12 and the rest in Bridge folder 6/10.

 

This started after loading the latest round of Adobe updates, including 22.4.2 Pshop.

 

Thanks, Bruce

This topic has been closed for replies.
Correct answer bruceb76700895

Hi @bruceb76700895 

We are not able to reproduce this issue at our end. Could you please try purging the cache for the folder on which the problem is occurring. Also could you please provide the following information -

 

  • Bridge version
  • System configuration
  • Is the issue specific to particular files/formats?

Please share the sample file/files on which you are observing the issue at sharewithbr@adobe.com


Thanks for the response. I've been busy with visitors from home, and will
run another test with a series of photos this weekend, as well as supply
the information you requested. Sorry for the delay, but I've had other
issues which needed attending. And thanks again for the response.

Bruce

--
Bruce Bartrug
Nobleboro, Maine, USA
bbartrug@gmail.com
www.brucebartrug.com
•The world is a dangerous place, not because of those who do evil, but
because of those who look on and do nothing. - Albert Einstein
•In the end, we will remember not the words of our enemies, but the silence
of our friends. -Martin Luther King
•Political language is designed to make lies sound truthful and murder
respectable, and give the appearance of solidity to pure wind. -Orson
Welles

1 reply

jbm007
Community Expert
jbm007Community Expert
Community Expert
June 13, 2021

What does the metadata indicate?

B
bruceb76700895Author
Inspiring
June 13, 2021

The metadata of those photos I saved indicates the correct shot date.  I'll shoot a long string today and check again if any show up in the wrong folder.

 

Thanks

 

A
Adobe Employee
ankursingh10
Adobe Employee
June 17, 2021

Hi @bruceb76700895 

We are not able to reproduce this issue at our end. Could you please try purging the cache for the folder on which the problem is occurring. Also could you please provide the following information -

 

  • Bridge version
  • System configuration
  • Is the issue specific to particular files/formats?

Please share the sample file/files on which you are observing the issue at sharewithbr@adobe.com

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