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Problem viewing a file after 12.3

New Here ,
Jun 28, 2020 Jun 28, 2020

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Just started using Bridge after the 12.3 update. When I opened a file it displayed a scrambled version of it.  I can't get rid of it.  I had this problem with my first Bridge a few years ago but I was able to to find a way to display the file I wanted to edit. I can't seem to do that with this one. Annotation 2020-06-28 231805.png

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Camera RAW , Image processor , Problem or error

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Engaged ,
Jul 06, 2020 Jul 06, 2020

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Looks like a video card issue to me.  Try going into your Bridge Preferences and swithching off the Use GPU option, then get out of Bridsge and re-open it.  Turn the GPU option back on latewr if the problem has gone away.  Check for an upgrade in your GPU driver first though.

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Community Expert ,
Jul 07, 2020 Jul 07, 2020

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Also cear your ACR cache folder

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