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Inspiring
November 28, 2019
Question

Problems Accessing Bridge

  • November 28, 2019
  • 1 reply
  • 1257 views

I downloaded Bridge in Creative Cloud Desktop.  The only way I can open  Adobe Bridge is click on the in the Start list as Run as Adminitrator.  If I try and open it in Creative Cloud Desktop I get "The operation could not be Completed" when the program opens, then disappears.  What am I doing wrong.

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1 reply

gary_sc
Community Expert
Community Expert
November 28, 2019

HI Chzuck,

 

This sounds like a Permissions problem. Do you have Administrative rights where the program was saved to?

 

chzuckAuthor
Inspiring
November 28, 2019

That is another problem.  Where exactly should the program be installed?  And I really do not understand the Permissions subject.  Could you direct me to a site that would help me understand  that or a step by step on how to install Creative Cloud Desktop, and then Bridge?

chzuckAuthor
Inspiring
November 30, 2019

In command prompt using "run as adminstrator" ,did you  type the following commands and press Enter after each command:

   DISM.exe /Online /Cleanup-image /Scanhealth

 

   DISM.exe /Online /Cleanup-image /Restorehealth

 

Have tried un installing Bridge using the Adobe Cloud Cleaner?

 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html


I only ran DISM.exe /Online /Cleanup-image /Restorehealth and sfc /scannow

 

Have not un installed Br using Adobe Cloud Cleaner.

 

UPDATE:  I just ran DISM.exe /Online /Cleanup-image /Scanhealth and un installed Br using Adobe Cloud Cleaner.  Re-installed Br and still have the same issues.

 

At this point I am OK with running Br using the Run as Administrator.  I am not really sure I will keep Br and surely have no intention of renting programs from Adobe.  I simply cannot justify that for my home use.