Problems Accessing Bridge

Forum|Forum|6 years ago
November 28, 2019
1 reply
1256 views

I downloaded Bridge in Creative Cloud Desktop. The only way I can open Adobe Bridge is click on the in the Start list as Run as Adminitrator. If I try and open it in Creative Cloud Desktop I get "The operation could not be Completed" when the program opens, then disappears. What am I doing wrong.

Problem or error

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gary_sc

Community Expert

HI Chzuck,

This sounds like a Permissions problem. Do you have Administrative rights where the program was saved to?

C

chzuckAuthor

Inspiring

That is another problem. Where exactly should the program be installed? And I really do not understand the Permissions subject. Could you direct me to a site that would help me understand that or a step by step on how to install Creative Cloud Desktop, and then Bridge?

C

chzuckAuthor

Inspiring

In command prompt using "run as adminstrator" ,did you type the following commands and press Enter after each command:

DISM.exe /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Restorehealth

Have tried un installing Bridge using the Adobe Cloud Cleaner?

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

"Have tried un installing Bridge using the Adobe Cloud Cleaner?"

Yes, I followed the steps in the link you posted. Had my virus software off during download and installation of Creative Cloud, then downloaded Br with virus still off. Same result, Br appears briefly then goes off and a message appears saying "The operation could not be completed". I am able to run Br by selecting it from the Start menu and Run as Administrator.

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