recognizing the camera for download

[keithpix]

I recently, and mistakenly, upgraded my Mac to Sierra and now my Bridge will not see my Nikon D7000 for download. I have a license with Bridge, therefore I cannot simply update my app, so I'm told. How can I get Bridge to find my camera for download. Thanks!

[Deepak_Gupta1]

Hi keithpix,

Can you try uninstalling Bridge CC 2017 and re-install using Adobe Creative Cloud application.

Thanks,

Deepak Gupta

[keithpix]

Again, I do not have Creative Cloud. I have "license"....as I was told. So I cannot re-install. My Bridge app is Adobe Bridge CS6 5.0.399

[Sahil.Chawla]

Hi Keithpix,

You just need to reinstall photoshop and bridge will automatically get reinstalled.

Regards,

Sahil

[annh76801404]

To Sahil - I am having the same problem, but working w/CS5 Bridge/Photoshop & CS5.5 Indesign.  Will reinstalling the software work in this case as well?

Thanks,

Ann

[Sahil.Chawla · Accepted solution]

Hi Ann,

Yes, it should work. However, you need to make sure that your camera is compatible.

Cameras supported by Camera Raw

Regards,

Sahil

[annh76801404]

Thanks Sahil ... I have 2 Nikons that have always worked w/Bridge in the past.  However, at this point, I'm considering going ahead and buying the latest Photoshop upgrade ... & was wondering if you know if that also will include the upgraded version of Bridge. 

Ann

[Sahil.Chawla]

Yes, It does include the latest version of bridge.

[annh76801404]

Great - I just hope this will enable the Bridge download of my photo images - there will probably be other advantages to having the new Photoshop release as well.  Thanks again - you've been very helpful.

[Sahil.Chawla]

Feel free to reach out to us for any future queries.