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Brian5ECE
Participant
October 28, 2020
Answered

Running 2021 Bridge in Catalina and seeing no items

  • October 28, 2020
  • 1 reply
  • 552 views

We ran 2020, and after the update, we cannot see any items on our server. Items on our desktop are visible, but clicking on the server simply shows No Items. I've deleted Bridge and reinstalled. I've rebooted the Mac and the server. No luck.

    This topic has been closed for replies.
    Correct answer gary_sc

    Go into your System Preferences, to Security & Privacy and the select the last tab, Privacy. Scrool down till you see two options in the list, "Full Disk Access" and "File and Folders." Be sure you've unlocked the lock (bottom left corner) with your system administrator PW. Then win the window on the right scroll down till you see Bridge and check the appropriate (or all of the) boxes. If you do not see Bridge, click the "+" button just below the right side window and then check all the boxes.

     

    Hope that helps.

    1 reply

    L
    Lumigraphics
    Legend
    October 28, 2020

    Working on servers is problematic. You may have permissions issues or it could be a server problem.

    B
    Brian5ECEAuthor
    Participant
    October 28, 2020

    At very beginning of installing this app on all the computers in our lab, I remember that we were prompted to allow access to various folders (computer, documents, etc.) It's possible that the student on this computer denied access at that stage. Any idea how to get back to that dialogue? It didn't prompt me when I reinstalled.

    gary_sc
    Community Expert
    gary_scCommunity ExpertCorrect answer
    Community Expert
    October 28, 2020

    Go into your System Preferences, to Security & Privacy and the select the last tab, Privacy. Scrool down till you see two options in the list, "Full Disk Access" and "File and Folders." Be sure you've unlocked the lock (bottom left corner) with your system administrator PW. Then win the window on the right scroll down till you see Bridge and check the appropriate (or all of the) boxes. If you do not see Bridge, click the "+" button just below the right side window and then check all the boxes.

     

    Hope that helps.

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