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Scrolling in Bridge 2024 too slow

Contributor ,
Sep 16, 2023 Sep 16, 2023

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The scrolling in the keyword-list and in the thumbnail view in Bridge 2024 is much slower (and therefore worse) than in Bridge 2022.
Scrolling using Mouse Wheel in Windows 11 is factor 3 or 4 times slower.

Where in 2022 about 0.8 of a thumbnail height was scrolled with one wheel tick - it's in 2024 less than 0.2 of a thumb's height.

Same in keyword list.

 

Is the scrolling adjustable in Bridge 2024? Please resolve this bug!

TOPICS
Keywords , Performance , Problem or error

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Community Beginner ,
Sep 17, 2023 Sep 17, 2023

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Yes, there are only problems with the bridge from V. 13. Scrolling is slow, keywords make a mess, and please make the sliders bigger. Professionals use a tablet and a pen, not a mouse. You can't hit those sliders. Enter it in settings !!!

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Explorer ,
Sep 21, 2023 Sep 21, 2023

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Agree, the first thing I noticed in Bridge 2024.

I am already very annoyed of installing an update for Bridge and then uninstall and revert back to Bridge 2022.

I simply don't understand the taste of Bridge developers, everything is awful, non-working and modified beyond usability.

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Community Beginner ,
Sep 22, 2023 Sep 22, 2023

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I agree. And for developers. A professional uses a tablet and a pen! Not the mouse! So spread those sliders!!!!!!!!!

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New Here ,
May 30, 2024 May 30, 2024

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Silly thing to say m8.  Twenty-plus years, and I always use mice.

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New Here ,
Sep 22, 2023 Sep 22, 2023

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This is a problem, please fix.

 

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Community Beginner ,
Oct 05, 2023 Oct 05, 2023

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I have to agree and not lightly. After having spent the past day troubleshooting my relatively complicated bifurcated NVMe RAID 0 array, windows pagefiles and even re-installing windows, I have come to the conclusion that it is indeed Bridge which is significantly slower than before. I have an incredibly fast drive for the Bridge cache, and for good reason: I hate waiting. After the recent updates, my patience is once again being tested. Like I said, all hardware and driver issues have been ruled out in my case which leaves only software to blame. I also notice that Bridge and Photoshop alike cause an astoundingly high amount of hard faults, whether or not this is new is unknown. 

Regardless, thanks @konrad79 for the post. I will also be reverting to Bridge 2022, if possible.

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Community Beginner ,
Oct 05, 2023 Oct 05, 2023

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Adobe 13.04 had the same slow effect as 14.0, so I went all the way back to 12.0 and am now happy with the (very) speedy previews and dramatically faster performance than the two newer versions. It may be that other versions of 13 are also fast, but I'm happy for the moment and hope this at least helps other with this issue, including the Adobe developers.

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Participant ,
Oct 05, 2023 Oct 05, 2023

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I am using Bridge 12 too. Periodically I install the newest version but I always have to reinstall v12, since this is the only usable (and available version).

This piece of software is ended up in hands of incompetent people (outsourcing) who can't design software properly and have a very different vision of what is good.

Look at the other software, like xnView, FastStone image viewer, etc., how well are designed, how smooth is the user experience, all functions are working as expected, without annoying glitches. Beside these, the highest priced Adobe products are like some early beta products - faulty clicks, lots of busy cursors, unexpected UI refresh, several new bugs introduced when fixing an old one, etc.

As a developer I can see through the curtain: there is spagetti code behind these software - a big mess, put together in hurry, by countless teams, the most important thing being the fancy look.

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Community Beginner ,
Oct 05, 2023 Oct 05, 2023

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Were the results the same for all versions of 13?

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Participant ,
Oct 05, 2023 Oct 05, 2023

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v13 was an unusable version for me. But regarding the countless bug reports and upset posts from other users, it was quite unusable at the beginning, for others too. v13 gradually became bug-fixed over time.

I think, this reinvention of the Bridge-wheel came from the urge of bringing something new to the table and updating the UI, but sadly it was good ONLY for the development team, who proved that they worked a lot. In reality, almost everything was broken. A big shame from a dev. team, but as it looks, Adobe has no problems at all to release a half-baked product, moreover they don't even realize, it's not what is thould be.

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Community Beginner ,
Oct 05, 2023 Oct 05, 2023

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With the amount of page faults 14 was generating on my system (7000+), I would expect it to get fixed sooner than later.

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Adobe Employee ,
Oct 29, 2023 Oct 29, 2023

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Hi,

The latest Beta build 14.0.1.128 is available with few performance optimisations and bug fixes.
For a complete list of fixes available in the Beta build, please refer to the community post : 
https://community.adobe.com/t5/bridge-discussions/adobe-bridge-beta-is-now-available-14-0-1-128/td-p...

Kindly try this build and share your feedback.

Regards,
Bridge Team

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Community Beginner ,
Oct 29, 2023 Oct 29, 2023

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Hello Ms. Agarawal

Thanks for the suggestion. I installed the beta version 14.0.1.128 which appears to still have the very slow image-browing issue.  The page-fault issue appears to remain, however not so extreme as it was previously.

Kind regards.

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Engaged ,
Oct 29, 2023 Oct 29, 2023

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Hi @Swati Agarwal,

with the latest Bridge Beta I can confirm improved scroll speed on Windows 10 in text-based sub-windows like Keywords or Folder. It appears that the max scroll speed is still throttled, but this also seems to be the case in Windows Explorer. 

Please consider that good mice, like the Logitech MX Master, have free spinning scroll wheels. Attached is the experience I see when setting the mouse to free spin on a heavy webpage with lots of dynamic content. This is the sort of speed I would expect in Bridge with known image content – see next post (the clip has 15 frames / seconds – it does not stutter in reality).


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Engaged ,
Oct 29, 2023 Oct 29, 2023

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with the latest Beta scrolling-experience remains utterly miserable in the content panel, when browsing large folders with thousands of images – even with the simplest settings active (prefer embedded). Windows (10) Explorer cuts through the folder like warm butter, so does any free viewer application.

With a mouse set to free spin it appears as if Bridge can prerender maybe 20 images, then Bridge has to pause a little to refill its buffer. This appears hard to believe with 64 GB of RAM and very fast NVMe drives.  I honestly have no idea, what Bridge does here – don't you feel that pain yourself?
 
It further seems as if Bridge has massive troubles extracting metadata from files, even on high-performance hardware. Bridge is nearly grinding to stillstand, and the Filter subwindow cannot be used for minutes without giving users feedback that the program is busy. If users choose to click a checkbox too early, they will have to close Bridge via Task Manager. When Bridge can't deliver data, the app should at least show a Loader animation.
 
When Bridge has finally finished reading in file-metadata (again without giving users an indication), it is freaking slow to deliver filter-results. I attach a clip that shows the problem (it has click-sounds – please check the delay.
 
How to replicate:
Simply generate a folder with several thousand PNG and JPG, add some metadata and have a play on any good Windows machine. If you really don't have benchmark data, I could also deliver some (would be a multi GB upload, though).



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Adobe Employee ,
Oct 30, 2023 Oct 30, 2023

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Hi @polyxo 

Thank you for your feedback, we are able to reproduce the filter panel performance issue and have added the same in our engineering pipeline..

Also regarding the scrolling experience, could you please suggest following details:

- if you have grid lock view in content panel..

- Number of files in the folder

- Scrolling performance once cache is genearated for the folder.

Thanks,

Swati

 

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Engaged ,
Oct 30, 2023 Oct 30, 2023

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Hi @Swati Agarwal, thanks for getting back to me. Here are the answers to your questions.

Number of files

  • 4200 files, about 10 GB
  • 95 % of files are 8 bit/channel PNG + alpha channels, the remaining files are JPG and SVG.
  • View set to show transparency grid


Scrolling performance once cache is generated for the folder
My previous video showed the performance with the cache fully built. The scroll performance is super slow and jaggy. One cannot call this scrolling, it is rather jumping from row of thumbs to the next. Frame rate 0.5 / sec. 

Indeed, I see a full cache stack with recent date. There are thumbs 256 px (189 MB) and in 1024 px (>4 GB). The number of cache thumbs equals the number of source files, so everything seems properly built.

As we browse files in grid views, we usually don't need the larger previews. Knowing its notorious performance problems, we have optimized Bridge-settings for speed –  it would be fine to only have thumbs generated on demand. It appears as if this preference (see screenshot) gets disregarded.

 

Considering my settings, I would understand a set of small thumbnails automatically getting created, but not the 1024 set. This all being said – my machine should be powerful enough to have great performance with all settings maxed out.

I should note that the folder in question also holds hidden folders with cache files from Bridge 12. We used the Shared Cache feature in V12, which created cache files in place (.BridgeSharedCache).  On first glance, it appears that V14 (correctly) ignores these hidden files, I don't see the cache getting cached a second time.


Machine specs

  • Intel i7, 12 logical cores
  • SSD (reads and writes > 3.5 GB / second)
  • 64 GB RAM

    2023-10-30_14h42_51.png

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Community Beginner ,
Oct 30, 2023 Oct 30, 2023

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Hello Swati,

I tried again and the results have not changed. There may be a slight performance increase compared to version 14, but scrolling is still ultra-slow compared to Bridge 12 and there is still a significant memory leak as seen through the extreme amount of page-faults.

 

To answer your questions:

1) I normally have grid-lock off but tried it and the results were MUCH worse with grid-lock activated

2) Between 4k-10k files which average 90MB per file

3) waited for cache to compile and results still dramatically slower than Bridge 12

 

Thanks for your work and kind regards.

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Adobe Employee ,
Dec 20, 2023 Dec 20, 2023

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Hi @polyxo 

 

We have released a new Adobe Bridge 2024 Beta build (14.0.2.150) which contains the fix for following issue: 

 - “Lag in reflecting the selections made in filter panel”  

 

We would love for you to try it out and share feedback.  

For complete list of fixed issues, please refer to community post announcement 

 

Regards,  

Bridge Team 

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Engaged ,
Dec 20, 2023 Dec 20, 2023

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Thanks for your note @Tanu Goel.  I've tested the new Beta version with large folders and saw impressive improvement. On my machine, filtering is fast enough now.  :party_popper:.

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Explorer ,
Dec 25, 2023 Dec 25, 2023

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Still no fix for slow previewing?

It takes about 5 seconds for a RAW image to show 100% and sharp.

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Participant ,
Oct 30, 2023 Oct 30, 2023

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Hi, Swati,

Downloaded and installed the Beta version, the scroll speed is now returned to normal.

Regarding the numerous bug fixes, listed here https://community.adobe.com/t5/bridge-discussions/adobe-bridge-beta-is-now-available-14-0-1-128/td-p... it looks that the new version will be normally usable.
I can't wait to have these fixes migrated from Beta to the main version!

Kind regards,

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Community Beginner ,
Oct 30, 2023 Oct 30, 2023

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I don't see a dramatic performance increase. Slightly better perhaps, but still nothing compared to version 12.

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New Here ,
Dec 21, 2023 Dec 21, 2023

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It's Pis of shet... that this whole photoshop online crap is just not working... regardless what you do... time to look elsewhere

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