Show Files in Sub-Folders causes Bridge to Crash

[Rob_Cullen]

Anyone else see this problem?

If I have a parent folder selected and I choose this from the [View] menu-

Bridge always gives the error message and shuts down-

I don't understand Reports. Restarting Bridge doesn't change the problem.

Bridge 14.0.2 Windows-11

[Erik Bloodaxe]

Same versions of Bridge and Windows.

I use "View Items from Subfolders" frequently and do not experience any issues. One minor difference is that, rather than use the View menu, I made a custom keyboard shortcut (I use Shift+S).

This is not a great deal of help for you except to confirm that the issue is not universal.

[Rob_Cullen]

Thanks for the reply @Erik Bloodaxe  Your suggestion for a KB shortcut prompted me to experiment more.

I now find that it is only particular workspaces, ones that I have created (left over from previous Br versions?), that cause my crashes. All the default workspaces happily accept [Show items from sub-folders].

I will re-write my personal workspaces to see if the problem persists.

EDIT:  Success!  Redefined my workspaces. No more crashes.

[Erik Bloodaxe]

Great news that you solved the problem. Still a bit of a mystery as to why your workspaces were to blame.

[Regnad28987938vf6p]

It appears to be a known bug that any custom workspaces that do not include the path bar in the window will crash Bridge when selecting View>Show Items from Subfolders.

That something this obnoxious has been allowed into a release version of the software is not encouraging.

[Erik Bloodaxe]

All my custom workspaces have the path bar in view so I have never encountered this problem.

I closed the path bar and voila, immediate crash when attempting to view items from subfolders.

Therefore I can confirm your findings. 

[pankajg6675616]

Hello,

The fix is now available in production released version 14.1.0.257. We would love for you to try it out and share feedback.   

Regards,   
Bridge Team 

[Rob_Cullen]

@pankajg6675616  Thanks for the update. Tested 14.1.0 and do not have any crash as I first reported. Although deleting and re-defining my personal desktop layouts in 14.0.xx solved the 'show images in sub-folders' problem.

[BruceVI]

I’ve been otherwise occupied for the past few weeks. I just discovered the notice and ran the update.  It would appear that testing confirms that after 3 successive publicly released Br 14 updates the engineers have worked out how to fix their sloppy code to stop the predictable crashes.  My newly re-designed workspaces that eliminate the vertically bloated Pathbar Feature in favor of a more economical UI footprint no longer crash Bridge when choosing View>Show Items from Subfolders.

It seems unwise to thank Adobe for fixing a mistake that never should have appeared in a customer’s tool in the first place, much less two subsequent updates as well.  It seems especially so in the face of the silence on the part of Adobe regarding my observations about the Undocoumented KBSC feature confusion noticed in this community here:

https://tinyurl.com/3s67nb5w

Yeah,  I don’t plan to eat this one either!