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Thumbnails and Preview window are showing extremely pixelated.

Explorer ,
Sep 30, 2022 Sep 30, 2022

I am on the Beta build of Bridge using Windows 11 Pro.

When viewing thumbnails in bridge, images appear really low quality. If the preview window is resized to be the same size as the thumbnails the previews are also extremely low quality. They exhibit a very grainy pixelated look to them which makes me think it's using the nearest neighbor rescaling instead of a better quality rescaling algorythm.

 

I have tried dozens of options to fix this including every preview quality and loading. Results are mixed - sometimes the higher quality thumbnails will be visible until I click on the image (forcing a thumbnail to generate and cache?) and then the low quality thumbnail will be visible. At one point I turned off hardware acceleration for previews - which appeared to fix the preview window but not the thumbnails.

 

I have played with every single option and none of them seem to fix the issue. Some options appear to delay it (I can see a higher quality thumbnail for a few seconds), I'd guess by delaying the thumbnail cache - but none of the images will stay looking that way for long and will revert to the extremely low quality thumbnails very quick. I've tried reinstalling bridge, photoshop, reverting to an older version of bridge (non-beta), and nuking the entire creative cloud and all saved profiles and hidden adobe files from my system entirely and reinstalling everything.

 

Some files take longer to turn pixelated, but it appears to effect every file type I've checked it on (jpg, png, psd, and pdf covers).

 

I'd be happy to help figure out what's causing this issue and provide anything that's needed.

TOPICS
Beta , Bug
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