Updated latest version and now Bridge isn't working for me

[Vivienne273559235h8a]

I updated Bridge recently and deleted the version I was using - STUPID mistake. I have been trying to figure out how to get Bridge working like it was before. My Desktop is not appearing at all. What do I need to do to get this app running again? Thanks!

[gary_sc]

Hi @Vivienne273559235h8a not sure I can help with all of your problems, but if you can't see your Desktop, that's a clear indicator that you've run into an Apple's protection issue.

You do not state if you're on Ventura or a previous OS issue (or if you're on a Mac or not), but if you're on a PC, I cannot help you. Here are the instructions for letting applications access your Desktop and external drives.

This is not the fault of Adobe or anyone; this is Apple making sure that applications that have not been given permission to access areas of your computer cannot access those areas of your computer.

Go to your System Preferences and select Security and Privacy (found in the top section). Now click on the Privacy setting (last tab). Now click on the lock on the bottom left and provide your Administrator code. Now select the Full Disk Access option and click on the "+" symbol. This will bring up the standard Mac Open window and let you add any application you want or need to have full access. Look for Bridge, and select it; it will now appear in that window, and make sure it's checked. Next, go to the Files and Folders option and do the same thing as above (although there's nothing to check, just add. Close everything down and see if that makes it all work.

Please let me know

[Note: these images are from an older OS, the process is the same.]

Close everything up, and you should be good to go.

The Ventura Way

This sounds like you've not given Bridge permission for Apple's protection. Simply, this is an Apple protection issue, not Adobe's issue. 

Go into the System Preferences and select the Privacy & Security tab on the left. Note that there are two options on the right you'll need to deal with: "Files and Folders," and "Full Disk Access."

First, going into Files and Folders, note that in various years of different releases of Adobe Bridge, different needs are needed. I do not know why this is, but it's always better to check and make sure that just because you did it for one release, you may or may not need it for a subsequent release.

Lastly, go into the Full Disk Access option. If you do not see your application in the list, click on the "+" symbol at the very bottom of the window. This will bring up a standard Finder window. Navigate to your Applications Folder, find Adobe Bridge, and add it to the list (You will need to add your Administrator's password to do this.). Then you can "switch" it to the "ON" position. 

This may solve your problem if you're on a Mac

Please let us know if that works or not.

[Vivienne273559235h8a]

THANK YOU!! Thank you so much! I didn't know somone answered my quest for help. I just saw an email from Adobe in my spam folder. I did what you suggested and it worked. I appreciate yoor help very much. Have a wonderful day!
Vivienne