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What happened to tools?!

New Here ,
Jul 29, 2023 Jul 29, 2023

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I'm a photographer, I shoot RAW, cull the images and then use the Photoshop section under tools to export out to jpg version. I CAN'T LIVE WITHOUT THIS! It's not there in the update i got this morning. HELP!

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Image processor , Problem or error

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correct answers 1 Correct answer

Community Expert , Jul 29, 2023 Jul 29, 2023

Hi @Tristin278197989hhz, did you install the new PS beta? If so, a lot of people are having these issues with this. You'd best revert back to the formal release, but when you do, please be advised that the order of instillation is important.

 

The most common issue with Image Processor is that PS needs to be installed AFTER Bridge. This is because PS needs to know that Bridge is there to install the script. In other words, the script for this is in Photoshop and is not inherent in Bridge. 

 

If

...

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Community Expert ,
Jul 29, 2023 Jul 29, 2023

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Hi @Tristin278197989hhz, did you install the new PS beta? If so, a lot of people are having these issues with this. You'd best revert back to the formal release, but when you do, please be advised that the order of instillation is important.

 

The most common issue with Image Processor is that PS needs to be installed AFTER Bridge. This is because PS needs to know that Bridge is there to install the script. In other words, the script for this is in Photoshop and is not inherent in Bridge. 

 

If this is the issue, what you need to do is to uninstall PS, and re-install PS. That "should" work. If not, uninstall both PS and Bridge and re-install FIRST Bridge and then PS.

 

However, if you have (say) Bridge 23 and Photoshop 22, Photoshop will not install the script into Bridge because the programs need to be in sync. 

 

Lastly, if you're still having issues, you can always temporarily fall back to using the Image Processor script directly from PS. This can be found in PS, File (menu) -> Scripts -> Image Processor. Not the best solution but viable none-the-less.

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New Here ,
Jul 29, 2023 Jul 29, 2023

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Gary,

 

Thank you, that fixed it! I appreciate your help. 

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Community Beginner ,
Aug 07, 2023 Aug 07, 2023

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Thanks very much. I had the same problem with image processor - uninstalled PS Beta, Uninstalled PS23, Reinstalled PS23 and its back, thank goodness.

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Adobe Employee ,
Aug 08, 2023 Aug 08, 2023

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LATEST
Hi,
Thank you for reaching out with your concern. It looks like you're encountering an issue with the Tools -> Photoshop options missing from Adobe Bridge 2023 after installing the latest Photoshop beta build. We understand how important this functionality is for your workflow. We have internally raised a ticket and tracking that with the Photoshop team.
To address this, here's a workaround that should help resolve the issue:
  • Uninstall the current Photoshop 24.x version.
  • Reinstall Photoshop 24.x.
  • Launch Adobe Bridge.
This should restore the Tools -> Photoshop options in Bridge 2023.
If you're interested in using the Photoshop Beta build, we recommend installing the latest Bridge Beta build (14.0.0.57). This should ensure smooth interoperability between the Photoshop beta build and the updated Bridge beta build.
We appreciate your patience and hope this solution resolves the issue for you.

Best regards,
Bridge Team

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