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Beachcolonist
Beachcolonist
Inspiring
July 26, 2020
Question

What is the LATEST on CR3 support?

  • July 26, 2020
  • 4 replies
  • 2867 views

This support system is full of old requests for .CR3 support (why are they not removed?), and the various pages are full of misdirection toward DNG conversion that does not work wasting untold hours of users time. Plus there are many (very typical) replies (that do not answer the issue) by Adobe employees of the type: "Look here for supported file types" or "be patient."

 

What is the current status of Adobe .CR3 support in Photoshop Camera RAW? And please nothing about using the DNG converter or visiting the list of file types. Just the bottom line on how to get from a .CR3 to Photoshop (not Lightroom, Photoshop).

This topic has been closed for replies.

4 replies

S
sharkbite
Participant
August 2, 2020

I would like to know when Adobe plans on supporting the Canon R5 CR3 files.  I am not interested in using some intemediary DNG converter.  I need to use Camera Raw and then open in Photoshop for my workflow in the higher bit ranges.  

 

S
sharkbite
Participant
August 2, 2020

BTW, I own the R5.  Not using sample files as a test.  The files saved by this camera are not supported in Bridge or Photoshop.  I havent used Lightroom but it not in my workflow

L
Lumigraphics
Legend
August 2, 2020

You can't right now.

L
Lumigraphics
Legend
July 27, 2020

CR3 is a general format. You have to be SPECIFIC about which camera you have. Some are only supported by the DNG converter. Or, you can use Canon's free DPP software.

Beachcolonist
BeachcolonistAuthor
Inspiring
July 26, 2020

I have to throw an update here, checking Canon R5 files downloaded from the reputable DP review; these 45meg CR3s do not display as thumbs in proper latest updated Bridge, give an error in latest Photoshop, and do not convert in proper latest updated Digital Negative converter. That is: nothing.

 

Now I am guessing that perhaps one needs to have Lightroom of some version installed? I do not as I don't need or even like a database. But perhaps some Adobe helper would simply come out and clarify that one must have Lightroom installed? Or that that is not the case?

 

(PS, as I noted in my thread below in response to gary_sc, I did get a CR3 to both open in Camera Raw & convert to DNG, but it was the smaller file from the Canon R, not the big boy file from the R5.)

gary_sc
Community Expert
gary_scCommunity Expert
Community Expert
July 26, 2020

Hi Beachcolonist,

 

As I do not own a CR3 type of camera (I have a Canon 7dm2), I cannot verify what I'm about to tell you.

 

When I look at supported camera - ACR versions, I DO see CR3 supported:

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

 

Perhaps the issue is that you do not have the supporting software? If not, I'm sorry there's no way that this will happen and you will have to EITHER use the DNG converstion, OR, if you want CR3 capabilities directly from within your software, you will have to update your software. You have no other options.

 

If this is not the case or the situation, and you have updated everything, that what problems are you currently observing?

Beachcolonist
BeachcolonistAuthor
Inspiring
July 26, 2020

Thanks, I'd looked at every thing you listed already (and addressed updates etc.) and gotten nowhere, now I have a feeling the CR3 sample I took (via Tony Northrup) is not any good. So that's on me.

 

Later ... ok yes it was the sample not the software. For the record you don't need to own the camera to test the file as samples are out there of course.

Beachcolonist
BeachcolonistAuthor
Inspiring
July 26, 2020

Hi Beachcolonist,

 

I'm glad you resolved the issue.

 

There very well may be samples out there but please keep in mind that I'm a volunteer here and am not paid. Also, I do have a life. I do wish I had time to hunt down every sample of other camera's image formats but alas, today I had to vacuum the house. ;>)

 

Again, I'm really glad your issue is resolved and I'm sorry about your test sample was a bad sample.


It's a very important new camera line from the most important manufacturer so I feel obligated to review it for my own purposes and make sure I can deal with it for clients. Thus it is not analygous to hunting down obscure formats in my case. That said my place is a mess 😉 As for being sorry re a bad sample, I'm very glad it was a bad sample, that is the least of possible problems. Thanks for your efforts.

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