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Participating Frequently
December 22, 2013
Answered

Why is Bridge CC so slow?

  • December 22, 2013
  • 25 replies
  • 63764 views

I'm trying to figure out a way to diagnose why Bridge CC is so slow. I regularly use programs like Photoshop, Lightroom and Premiere and don't notice any kind of inapropriate lag or delays at all. However, when working in Bridge it just feels slow. Opening menus occasionally just hangs for seconds on end before dropping down. Thumnails from a gallery I've previously viewed can take upwards of 10 seconds to appear after opening the software. But the most noticeable and repeatable issue comes when trying to select more then one image files. CTR-Clicking a second (or however many additional files) can take anywhere from 5-8 seconds to happen. This, more then anything else, is making bridge unusable.

What should I do?

This topic has been closed for replies.
Correct answer Floline Media

Hello... so I have also been experiencing some pretty substantial slowness in Bridge that "seemed" to get worse as the newer versions released, but has existed for what seems to be the last 3-4 versions. I'm on the current 2022 version on two systems, a xps 15 laptop with windows 11 and custom built PC with windows 10 pro. Both were seeing this horrible slowness in Bridge and it was to the point that I was researching other options. But I couldn't find anything that could do what Bridge can do with ACR and photoshop integrations, etc. I could go on and on about that road, but I'll come back to how I ended up fixing my speed issue. This post helped me to ultimatly discover what was causing my Bridge slowness. It without a doubt came down to on both systems have mapped network drives to a local server and a web server that I VPN into. Some of them aren't always connected, but still show up in windows as a disconnected drive. As soon as I removed all the mapped network drives that weren't connected, Bridge instantly performed like lightening!! It was incredible. So, my guess is that on both windows or mac, if some sort of drive is connected, but not linked... maybe even to the point of a dropbox connection, or similar, that may be causeing Bridge to crawl. Mine was litterly taking 20-30 seconds to open a directory with 1 or 2 small web sized jpgs in it. I could open a folder, click to another and clicking back into a folder would lag on loading. If I batch renamed files and clicked refresh, it would take 10, 20, sometimes even up to a minute for the files to show again. Both systems are now like lightening and I couldn't be happier. Just wanted to share my discovery and hope it helps someone else. I'm now on to seeing alternative ways to connect to other computers on the network... but for now, I'm absolutely thrilled that Bridge is fast!

25 replies

Participant
January 13, 2014

PS CC and Bridge and RAM robbery

Problem:

Open NEF file in ACR in Bridge. Proceed to open same file in PS from ACR.

Result = Use Open CL (Advanced Graphics Processor Settings) cannot be selected. Available RAM for PS significantly reduced and not adequate for smart sharpen and shake reduction routines.

However, by doing this:

Open Bridge. Open PS independently. Open NEF file in PS from ACR via Bridge.

Result = Use Open CL (Advanced Graphics Processor Settings) is selected. Available RAM for PS significantly increased and adequate for smart sharpen and shake reduction routines.

Why is Bridge behaving like this? Is there a fix?

Using - Windows 7 64 bit, 12 GB RAM

Participating Frequently
January 19, 2014

I just paid a fortune for a Dell M3800 with 512 GB SSD, i7 Quad, 16 GB ram and Nvidia Quadro M1100 specificaly to run PS CC and Bridge CC and I have the same problem as you all. The first thing I did was load CC and Bridge is usless. updates havent helped either. Adobe can you help please or stop billing me for CC untill it's fixed? Nvidia Quadro certified drivers, really? Microsoft, hellow, is there anybody in there? This stuff costs a crazy amount of money and it does'nt work. So is Mac with ATI graphics and Photo Mechanic going to be the future. I needed this equipment for my first paid job as a Photographer at the Australian Open Tennis, it's half way through ... Sorry to be a bit loud and negative but I am pretty distressed by the timming of this problem. I hope we all can be advised by these massive compaies of an update fix.

January 19, 2014

I see a rant, we are just users like you on this site, no Adobe or MS help.  If you have exact problem with bridge that is in this thread state that, otherwise start a new thread.

Participant
January 11, 2014

I take it that this issue has not been resolved?  I have a machine that has almost identical specs to PhotoEye's machine, and I am also seeing the same issues.  I even tried the guest account that he suggested, Bridge ran like a clock.  But under my Win8 primary account...no such luck.

PhotoEyeAuthor
Participating Frequently
January 11, 2014

Not resolved. Adobe has handed the blame over to Microsoft, saying that my permissions have become corrupted and to have MS walk me through fixing them. MS only supports Windows 8 for 90 days and so they want $149 to fix the problem. That's not going to happen. The most surprising part of all of this is that I cannot for the life of me find a fix for this online. It's probably the first Windows related problem I have ever had that I couldn't find a fix for online. On the bright side, I've never liked bridge and only recently started using it again to use a new extension I've installed. However, they are about to release a stand alone program so I can go back to not using Bridge at all in about 3-4 weeks .

Participant
January 2, 2014

PhotoEye is not alone here.  I have precicely the same slowness issue, and nearly the same HW/SW setup.  I have been using PS CC at full speed, but Bridge CC drags exactly the wame way the OP described.  I have been using the older Bridge 4.1.0.54 at full speed in the meantime.

Adding to PhotoEye's symptoms, I also have:

Clicking on menu items (File Edit View, etc.) takes 6-8 seconds

Minimizing Bridge takes 6-8 seconds

Opening the app takes 10-15 seconds

And those often show "Adobe Bridge Not Responding" in the app's title bar while thinking.

Every other aspect of the PC runs fast and without issues.

I believe the cache is not the issue, because its not just the speed of viewing cached items - its also opening menus and minimizing the app.  However, I did also try emptying the cache and changing my "generate 100% previews" settings.  And my Bridge 4.1.0.54 generates 100% previews lightning fast.

PhotoEye - are you also experience those additional slownesses I listed with the "Not Responding" messages?  I will next try uninstalling Bridge CC and reinstalling. 

Win 8.1 x64 on MSI Laptop

16GB RAM

i7 processor

256 SSD (C:) with 128GB free (contains cache and apps)

1TB HD (D:) Data

PhotoEyeAuthor
Participating Frequently
January 2, 2014

I have all the same symptoms. I tried to right click to copy/past something and it took over 10 seconds to show my right click. Basically every single thing I touch takes 5-10 seconds or more to respond.

PhotoEyeAuthor
Participating Frequently
January 3, 2014

I found the "Network Shortcuts" folder and there was nothing in there. I couldn't really figure out what to do with the Process Monitor... unfortunately. I tried running bridge without a network and it made no difference. Currently going through the mundain checklist of troubleshooting with tech support to see if I missed anything. 1 hour later... not confident they can help.


Just created a 'Guest' user in Windows 8 and ran Bridge under that account. It flies. So something is interfering with Bridge in my default account. Trying to figure out how to troubleshoot it though.

Omke Oudeman
Participating Frequently
December 23, 2013

What files are you using and did you check if you have only HQ preview selected and not 100 % preview?

And do you let the folder cache completely (check the activity bar bottom left in Bridge window).

And as a Mac user I'm not familiar with Windows install but it seems you have the option to install both 32 and 64 bit, I assume you have both 64 bit?

Also having the cache file on a separate disk should not be a problem with an SSD but do you have Bridge on the default disk (C-Drive?) with other applications installed?

Maybe an other poster familiar with Windows can hop in, the behavior you are describing is certainly not normal so there has to be something wrong on your side, we only need to find out what

PhotoEyeAuthor
Participating Frequently
December 24, 2013

Thanks for chiming in everyone. I've sorted through all of the advice. Nothing is making any kind of difference in performance.

Omke Oudeman
Participating Frequently
December 24, 2013

I've sorted through all of the advice

But sadly enough you did not answer the questions

Omke Oudeman
Participating Frequently
December 22, 2013

Without details about versions and system no specific advise.

In general Bridge needs a lot of resources from your system when caching the files for the first time. So enough RAM is crucial. Also enough free space on your disk (at least 15 % free space is needed for correct functioning of your system) will help. SSD and enough power also speed up things.

Also check your settings, if you have set to generate 100 % previews to always this takes up a lot space and time, also exporting cache to folders can do more harm then good.

Whenever I experience slowness I just manual dump my entire central cache file (I don't depend on Bridge for archival purposes, have a dedicated DAM application for this) and start rebuilding the cache again having a fresh newly build cache file.

PhotoEyeAuthor
Participating Frequently
December 22, 2013

Thanks for the quick response Omke. Here is some more information for you:

OS: Windows 8.1 / 64-bit

CPU: i7-3770K

RAM: 16GB

SSD (OS): 256GB Sata-III / 55GB Remaining

SSD (Cache): 128GB Sata-III / 52GB Remaining

Bridge: CC 6.0.1.6

I did clear out the cache files in Bridge. Didn't help. The problem has persisted across multiple updates of the software. So I can't isolate it to say... the latest update.

As I mentioned, it's the only program I run that doesn't humm along nicely.

December 24, 2013

Once cache has built opening files should be near instaneous.  Are you connected to a network?