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Blank contact sheet in Bridge CC 2018

New Here ,
Oct 25, 2017 Oct 25, 2017

So I updated to the new Bridge CC 2018. Very happy to see that the Output module is now an inbuilt feature.

My problem is that when I 'Export to PDF' my contact sheet is totally blank.

Here's what my setup looks like:

Screen Shot 2017-10-26 at 2.33.54 PM.png

And here's what it says when I hit the 'Export to PDF' button:

Screen Shot 2017-10-26 at 2.34.13 PM.png

And here's what the PDF looks like:

Screen Shot 2017-10-26 at 2.34.37 PM.png

And when I open the PDF:

Screen Shot 2017-10-26 at 2.36.16 PM.png

Am I doing something wrong? I deleted any old Bridge CC 2017 output module stuff so my library looks like this:

Screen Shot 2017-10-26 at 2.38.07 PM.png

Please someone help! Urgently needing to generate contact sheets and I can't figure this out.

Thanks!

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correct answers 1 Correct answer

New Here , Nov 19, 2017 Nov 19, 2017

Okay I figured it out. When I deleted the old Bridge Output Module for CC 2017 I deleted it out of my /Library and not my ~/Library. Once I went into ~/Library I found the old Output Module as well as leftover folders for CC 2017 and deleted them all. Then I restarted Bridge and the contact sheet seemed to be working fine. All of this could have been avoided if Adobe had just kept the output module in the first place (grumble grumble doesn’t understand user needs grumble). I hope this helps anyo

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Adobe Employee ,
Oct 27, 2017 Oct 27, 2017

Hi mikkeli4765410​,

Could you please try the following steps:

1. Quit Bridge, if launched.

2. Restart the machine.

3. Launch Bridge, and try to create the Contact Sheet once again.

Let us know if you are still facing this issue.

Regards,

Saurabh

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Community Beginner ,
Nov 08, 2017 Nov 08, 2017

That did not work. Did Adobe not test this feature thoroughly before releasing it?

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New Here ,
Nov 19, 2017 Nov 19, 2017

Okay I figured it out. When I deleted the old Bridge Output Module for CC 2017 I deleted it out of my /Library and not my ~/Library. Once I went into ~/Library I found the old Output Module as well as leftover folders for CC 2017 and deleted them all. Then I restarted Bridge and the contact sheet seemed to be working fine. All of this could have been avoided if Adobe had just kept the output module in the first place (grumble grumble doesn’t understand user needs grumble). I hope this helps anyone who is having the same issue.

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Community Expert ,
Nov 02, 2018 Nov 02, 2018
LATEST

Same issue here, but I never have anything but 2018 on this computer. Trying to make 22" x 22" so I can print proof of al l ourt retouched images on our 24" proofer.

Where exactly the output module, I only seem to have the 2018 and our company is not allowing 2019 yet?

Screen Shot 2018-11-02 at 4.27.20 PM.png

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